Shari Krystek
Butler,PA
Summary
Highly organized and detail-oriented professional with successful experience in fast-paced settings. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Quality Technician Apprentice/Administrative Assistant
Penn United Technologies, Inc
06.2014 - Current
- Receive, research and record customer complaints
- Identify root cause and corrective action
- Work with manufacturing to achieve acceptable product
- Maintain quality documents and records
- Create return shipments
- Identify and log scrap/rework/deviations
- Able to read and interpret blueprints
- Advanced knowledge and working experience in Visual and Compliant Pro
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Molding Team Member
JSP International
09.2011 - 09.2012
- Operated Tuebert hydraulic presses
- Produced variant-free product
- Performed quality control, sorted, packed, labeled, and certified products for shipping
- Maintained tools, equipment, and work methods
- Operated fork truck
- Performed work timely and accurately to contribute to process efficiency and effectiveness
- Maintained accident-free/incident-free operation
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contact Service Representative
Office Of Personnel Management/ROC Division
12.2010 - 08.2011
- Utilization of work control, sorting, and validation information processes
- Knowledge of records management principles and methods
- Performed complex file, records, and document search functions
- Performed work timely and accurately to contribute to process efficiency and effectiveness
- Reviewed applications for completeness and accuracy
- Verified financial records to ensure employee, benefit, and agency information matched
- Possessed Non-Critical Sensitive Security Clearance
- Temporary position
Material Analyst
US Investigation Services
05.2007 - 03.2010
- Adhered to the utmost confidentiality
- Advanced knowledge and working experience with PIPS
- Reviewed sensitive material to ensure timely processing of casework while maintaining exceptional quality
- Searched for and located missing cases or piece work
- Possessed Secret Clearance
Barista/Shift Supervisor
Starbucks Coffee Company
12.2004 - 05.2007
- Accountable for daily sales and bank deposits
- Guided and supervised employees on shift
- Prepared food and beverages to customer's specific requests promptly while practicing food safety guidelines
- Provided excellent customer service
- Responsible for opening and closing the store
- Tracked, ordered, and stocked products appropriately
- Trained new employees on policies and procedures
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Education
GED - General Studies
Butler Area School District
Butler, PA2000
Skills
- Critical Thinking and Decision Making
- Microsoft Office Suite
- Document and File Management
- Research and Analytical Skills
- Verbal and Written Communication
- Corrective Actions
- Documentation skills
Timeline
Quality Technician Apprentice/Administrative Assistant
Penn United Technologies, Inc
06.2014 - Current
Molding Team Member
JSP International
09.2011 - 09.2012
Contact Service Representative
Office Of Personnel Management/ROC Division
12.2010 - 08.2011
Material Analyst
US Investigation Services
05.2007 - 03.2010
Barista/Shift Supervisor
Starbucks Coffee Company
12.2004 - 05.2007
GED - General Studies
Butler Area School District
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