Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shari Leatherman

Miami

Summary

Accomplished professional with expertise in accounts receivable and payables. Demonstrated exceptional communication skills and attention to detail in process efficiency. Proven track record in office management and customer service, driving successful outcomes through critical thinking and strategic planning.

Overview

19
19
years of professional experience

Work History

Hospitality

Galena Park ISD
Galena
10.2024 - Current
  • Assist DON/ADON with any projects
  • Keep residents and families comfortable during visits

Owner/Investor

The Bee's Knees Nutrition
Miami
11.2022 - Current
  • Payroll
  • Accounts Receivable/Payables
  • Quarterly/Yearly taxes
  • Inventory/Ordering
  • State Permits/Licenses
  • Inform customers of products (sales)
  • Maintain Social Media Platforms
  • Make teas/shakes/misc

Graphics & Apparel

Southern Dove Creations, LLC
Terre Haute
01.2017 - Current
  • Custom Graphic & Apparel designs
  • Customer Service
  • Filed monthly and yearly business taxes

Utilization Review

WillowCrest Hospital
Miami
11.2023 - 08.2024
  • Pre-Admission, Concurrent and Post-Discharge reviews for insurance
  • Review and input written documentation provided by technicians, nurses and doctors
  • Collaborate with clinical team for treatments
  • Conduct reviews in accordance with certification requirements of insurance plans or other managed care organizations
  • Inform clinical and medical staff of any specific concerns that would extend or restrict the length of stay for patients
  • Facilitate peer review calls
  • Volunteered on hospital units when short staffed

Office Manager

Wabash Valley Massage
Terre Haute
03.2022 - 08.2022
  • Customer Service
  • Manage website
  • Accounts Receivable/Payables
  • Payroll
  • Book appointments for all staff

Collateral – Post Closing Review

InterBank
Enid
08.2019 - 04.2020
  • Audited various loan files (Mortgage, Auto, Secured & Unsecured Loans)
  • Reviewed settlement documents for accuracy
  • Recording loans with state agencies

Document Control Coordinator

Koch Fertilizer
Enid
09.2018 - 08.2019
  • Checked all types of documents, including blueprints and drawings for accuracy and completeness
  • Evaluated current document processes, suggested methods for change and implemented successful improvements
  • Coached new employees on administrative procedures, company policies and performance standards
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Created PowerPoint presentations for business development purposes
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Created detailed expense reports and requests for capital expenditures
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth
  • Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

Administrative Assistant

TPI Staffing Service
Enid
02.2018 - 09.2018
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Coached new employees on administrative procedures, company policies and performance standards
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Created PowerPoint presentations for business development purposes

Production Scheduler

ADM Milling Co.
Enid
05.2014 - 02.2018
  • Supervisor over 0-5 employees within department
  • Prioritized production areas by analyzing most cost-effective methods
  • Updated management and clients on progress of production
  • Troubleshot problems that occur during production, including machinery malfunctions and staff shortages
  • Accomplished leadership through team building exercises and mentoring within departments
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Scheduled office meetings and client appointments for team

Event Coordinator

Making A Difference
Enid
03.2017 - 05.2017
  • Supervised onsite team
  • Supported senior leadership with their visions of program
  • Assisted in coordinating after school events
  • Reviewed time submitted
  • Mediator for supervised visits

Logistics Clerk / Accounts Receivable Clerk

TPI Staffing Service
Enid
08.2013 - 05.2014
  • Received all warehouse shipments and logged into system, delivering high level of accuracy
  • Coordinated dispatching multiple drivers as well as railroad to accomplish daily delivery requirements
  • Reviewed order data to verify transactions and shipping dates
  • Obtained multiple price quotes from shipping companies to identify most reasonable pricing in an effort to save company money
  • Stepped up and managed production scheduling when manager was out of office
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Prepared monthly receivable statements
  • Sent invoices via mail, email or online means

07.2012 - 08.2013
  • Took time off work to travel

Office Manager

Waste Connections
Meno
02.2010 - 07.2012
  • Started out as a Customer Service Representative and quickly moved to multiple duties
  • Ran scale house - Maintained proper paperwork for asbestos and other environmental loads for the landfill
  • Daily route paperwork
  • Accounts Receivable & Accounts Payables
  • Assisted with interviews and onboarding for new employees
  • Customer Service

Project Manager / Accounts Receivable

Mid-America Wholesale
Enid
01.2007 - 02.2010
  • I was hired to transfer all information from an old system to new system in the following departments:
  • Accounts Payable & Accounts Receivable
  • Buyers information
  • Vendors
  • Customers
  • Inside & Outside Sales
  • Routes & Driver Information
  • Products
  • Credits & Collections
  • Order Entry
  • Imported all information to new system
  • Trained for new system via emailed documents, conference calls and web meetings
  • Made decisions regarding best methods for company
  • Created step-by-step documents to train all employees
  • Provided all training to employees on the new office system, laptops, web orders and warehouse management
  • When hired on full time as Accounts Receivable
  • Credits & Collections
  • Daily Deposits & Invoicing
  • Prepare paperwork for products to be returned to warehouse
  • Maintained daily driver trip sheets
  • Turned in quarterly IFTA reports
  • Printed nightly route sheets & reports, pick labels & lists for night crew

Safety Assistant Supervisor

Hamm Management Company
Enid
02.2007 - 08.2007
  • Drug & Alcohol Testing
  • Set up all collection sites for drug / alcohol testing as well as medical clinics for DOT physicals
  • Crated lists to be distributed to managers for quarterly drug & alcohol Randoms
  • Prepared all materials for Reasonable Suspicion Training
  • Maintained spreadsheets for Pre-Employment, Random, Reasonable Suspicion & Post Accident results
  • Distributed drug & alcohol policies to new employees (DOT & Non-DOT)
  • Distributed drug kits to managers for post-accident testing
  • Obtained & Filed all drug & alcohol results into proper files
  • Training
  • Created all DOT & Non-DOT training files
  • Filed all training documents
  • Pulled term files quarterly
  • Invoices
  • Approved all invoices regarding physicals, drug & alcohol testing to be paid
  • Scanned & Emailed to corporate office
  • MSDS
  • Updated, Maintained and Distributed all new MSDS sheets to call of our companies / yards
  • Job Hazard Assessment
  • Updated, Maintained and Distributed all Job Hazard Assessments

Safety Assistant

Hamm Management Company
Enid
10.2006 - 01.2007
  • Driver Qualifications
  • Maintained & updated 900 – 1,000 DOT driver qualification files / spreadsheets for 14 companies’ total
  • Obtained documentation required to release new drivers / released new drivers
  • Created all DOT files
  • Filed all documents into files
  • Ran new driver MVR reports and MVR renewals
  • Purged all documents / files after retention dates
  • Pulled term files quarterly
  • Distributed diver training packets / questionnaires
  • Processed DOT applications as well as DOT reference requests

Log Auditor / Safety Clerk

Hamm Management Company
Enid
07.2006 - 10.2006
  • Scanned, audited & processed driver’s logs
  • Tallied minutes, miles & fuel on logs
  • Input minutes, miles & fuel into excel spreadsheets
  • Prepared violation lists to be distributed to managers
  • Assisted with quarterly fuel tax report

Receptionist

Hamm Management Company
Enid
06.2006 - 07.2006
  • Answered multiple phone lines
  • Distributed daily mail, faxes & messages
  • Prepared packages to be sent
  • Prepared all documents for monthly safety & orientation meetings
  • Assisted with quarterly fuel tax report

Education

Accounting, Webpage Design, Business Calculations

Autry Technology Center
Enid, OK

Skills

  • Accounts receivable and payables
  • Customer service
  • Office management
  • Data accuracy
  • Document organization
  • Communication skills
  • Timesheet processing
  • Budget management
  • Meeting coordination
  • Research proficiency
  • Critical thinking
  • Administrative support
  • Meeting minutes preparation
  • Letter drafting
  • Records management
  • Attention to detail
  • Social media expertise
  • Clerical proficiency
  • Personable demeanor
  • Staff management

References

References available upon request.

Timeline

Hospitality

Galena Park ISD
10.2024 - Current

Utilization Review

WillowCrest Hospital
11.2023 - 08.2024

Owner/Investor

The Bee's Knees Nutrition
11.2022 - Current

Office Manager

Wabash Valley Massage
03.2022 - 08.2022

Collateral – Post Closing Review

InterBank
08.2019 - 04.2020

Document Control Coordinator

Koch Fertilizer
09.2018 - 08.2019

Administrative Assistant

TPI Staffing Service
02.2018 - 09.2018

Event Coordinator

Making A Difference
03.2017 - 05.2017

Graphics & Apparel

Southern Dove Creations, LLC
01.2017 - Current

Production Scheduler

ADM Milling Co.
05.2014 - 02.2018

Logistics Clerk / Accounts Receivable Clerk

TPI Staffing Service
08.2013 - 05.2014

07.2012 - 08.2013

Office Manager

Waste Connections
02.2010 - 07.2012

Safety Assistant Supervisor

Hamm Management Company
02.2007 - 08.2007

Project Manager / Accounts Receivable

Mid-America Wholesale
01.2007 - 02.2010

Safety Assistant

Hamm Management Company
10.2006 - 01.2007

Log Auditor / Safety Clerk

Hamm Management Company
07.2006 - 10.2006

Receptionist

Hamm Management Company
06.2006 - 07.2006

Accounting, Webpage Design, Business Calculations

Autry Technology Center