Shari Maytubby
Roswell,Georgia
Summary
Motivated administrative professional with strong written and verbal skills and proven track record of exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Eager to contribute creativity, strong interpersonal skills, and effective communication to a dynamic team.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
City of Roswell
03.2019 - Current
- Provides complex administrative/clerical support to senior staff; composes, types, edits, or proofreads correspondence on behalf of management staff; records and/or transcribes correspondence, statements, minutes, or other information; maintains electronic calendar schedule of activities for senior staff
- Coordinates public ceremonies
- Creates and disseminates fliers and invitations for events
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted development and implementation of new administrative procedures.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Serves as American Public Works Accreditation Manager for the accreditation efforts of the Transportation Department
- Serves as backup to the payroll process.
RECEPTIONIST
Total Access Urgent Care
01.2017 - 02.2019
- Accurately inputted patient information, verified insurance and collected copays, maintained patient accounts by obtaining, recording, and updating personal and financial information
- Organized, maintained and updated information in computer databases.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Arts, Communication -
SOUTHERN NEW HAMPSHIRE UNIVERSITY
05.2024
WEBSTER GROVES HIGH SCHOOL
05.2011
Skills
- Written and verbal communication
- Office 365
- Social Media Management
- Administrative Support
- Customer Service
- Interpersonal communication
- Internal/external meeting support
- Active listening
- Training/mentoring
- Organizational skills
- Travel and event planning
- Scheduling and calendar management
Timeline
ADMINISTRATIVE ASSISTANT
City of Roswell
03.2019 - Current
RECEPTIONIST
Total Access Urgent Care
01.2017 - 02.2019
Bachelor of Arts, Communication -
SOUTHERN NEW HAMPSHIRE UNIVERSITY
WEBSTER GROVES HIGH SCHOOL
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