Shari Sandberg
Dallas,Texas
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
21
21
years of professional experience
Work History
Customer Engagement Representative
Exertis Almo
01.2023 - Current
- Initiated outbound calls to potential and existing customers to generate leads and drive sales growth
- Maintained comprehensive Salesforce records, including call logs, emails, notes, tasks, and events, to support Account Managers and Business Development Managers
- Provided detailed information on company offerings, including products and services, to both new and existing customers
- Built and maintained a strong rapport with customers and account managers, ensuring a positive and collaborative working relationship
- Assessed customer needs while balancing company objectives, resulting in enhanced satisfaction and loyalty
- Re-engaged dormant clients, fostering relationships that led to increased sales and improved partnerships
- Collaborated with account managers for the National Business Team and outside sales, effectively networking to optimize sales efforts
- Managed multiple objectives simultaneously and consistently exceeded performance goals and expectations.
Professional Organizer
GlobeAware
01.2021 - 01.2023
- Developed and maintained orderly and efficient work environment, enhancing productivity and workflow
- Decluttered and organized workspaces, leading to improved functionality and accessibility
- Streamlined processes to optimize both work and living spaces using effective space planning techniques
- Implemented logical and intuitive organizational systems tailored to meet needs of individuals and teams
- Fostered a culture of organization, contributing to a more focused and efficient work environment.
Theatre Guild Board Member
Booker T. Washington High School
01.2018 - 01.2022
- Chair, Merchandise Committee: Led the Merchandise Committee, spearheading the design and creation of new logos and spirit items
- Developed new relationships and negotiated pricing with vendors for design, print, and merchandise sales, resulting in a 45% increase in merchandise profits compared to previous years
- Performance Merchandise: Introduced the initiative to sell merchandise at every theatre show and performance, a new strategy that boosted show profits by 28%
- Online Store Development: Created and launched an online store for Booker T
- Washington students and families, providing a direct shopping platform and minimizing financial risk associated with excess inventory and unsold merchandise
- Event Coordination: Orchestrated the inaugural 'I Am Booker T' Day, an event that allowed incoming students to meet teachers, purchase merchandise, and integrate into the high school community
- Designed and sold new yard signs for families, achieving a 25% higher price point than the previous year and selling out twice
- This event set a new standard for student and family engagement at the school.
Parent Teacher Organization Board Member
Lakehill Preparatory School
01.2010 - 01.2018
- Auction Committee Chair: Spearheaded Auction Committee, achieving remarkable 22% increase in funds raised compared to any prior year
- Created and implemented unique fundraising opportunity, 'Teacher's Gift of Time' program, where parents could bid on exclusive one-on-one sessions with teachers outside of school hours
- This innovative approach not only generated substantial financial support but also built lasting connections among teachers, headmasters, families, and students
- This program remains a valued tradition at Lakehill Preparatory today
- Fundraising and Procurement: Expertly procured high-value donations and managed live auction items, class parties, sign-up parties, and school spirit merchandise, enhancing overall success of fundraising events and strengthening community ties
- Event Coordination: Organized and executed a variety of classroom parties and school-wide events, ensuring seamless communication and coordination between teachers and families
- Acted as primary liaison to address needs and foster positive relationships
- Community Engagement: Developed and implemented strategies to boost school spirit and engage community, contributing to a vibrant and supportive school environment.
Sisterhood Board Member
Temple Shalom
01.2004 - 01.2010
- Program Development: Played a pivotal role in creating and implementing impactful programs within the Sisterhood, including the development of the Cradle Roll program
- This initiative attracted new families to Temple Shalom, increasing young family membership by 9% by providing age-appropriate, family-friendly spiritual services
- The program allowed families with young children to engage in meaningful, inclusive services and contributed to a supportive community environment
- Community and Membership Growth: The Cradle Roll program not only boosted membership but also helped raise funds for additional programs, such as family concerts and activities
- This initiative fostered stronger ties between families and the temple, enhancing overall community engagement
- Program Impact: Significantly improved outreach and involvement within the temple, creating a more inclusive and welcoming atmosphere for young families
- The program's success played a key role in supporting the temple's broader goals and strengthening its community connections.
Education
Bachelor of Science - Marketing And Sociology
University of Texas At Austin
Austin, TXMBA - Finance And Marketing
The University of Texas At Arlington
Arlington, TXSkills
- Relationship Management
- Account development
- Product Knowledge
- Continuous professional improvement
- Customer Satisfaction
- Verbal and written communication
- Customer relationship development
- Leadership experience
- Strategic Thinking
- Diversity and Inclusion
- Adaptable and Flexible
- New Business Development
- Revenue Growth
Timeline
Customer Engagement Representative
Exertis Almo
01.2023 - Current
Professional Organizer
GlobeAware
01.2021 - 01.2023
Theatre Guild Board Member
Booker T. Washington High School
01.2018 - 01.2022
Parent Teacher Organization Board Member
Lakehill Preparatory School
01.2010 - 01.2018
Sisterhood Board Member
Temple Shalom
01.2004 - 01.2010
Bachelor of Science - Marketing And Sociology
University of Texas At Austin
MBA - Finance And Marketing
The University of Texas At Arlington
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