Shari Schroeder

Office Manager

Compass Health

03.2010 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Coordinated special projects and managed schedules.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Delivered performance reviews, recommending additional training or advancements.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Coached new hires on company processes while managing employees to achieve maximum production.