Shari Steffen
Selbyville,DE
Summary
Payroll and Office Management professional with 20+ years of experience in payroll processing, HR administration, and bookkeeping. Skilled in ADP Workforce Now, MS Dynamics, and benefits management with proven success ensuring compliance and streamlining processes. Recognized for accuracy, professionalism, and ability to build strong cross-team relationships. Strong communication skills and team player.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
33
33
years of professional experience
Work History
Office Manager | HR Administrator | Payroll & Bookkeeping
Seasonair, Inc.
01.2010 - Current
- Process bi-weekly payroll with full compliance to federal, state, and local regulations.
- Manage employee benefits programs including health insurance, workers’ compensation, 401K, STD, FMLA, auto, and liability coverage.
- Maintain employee files, onboarding/offboarding documentation.
- Adhere to company policies and implement new policy procedures
- General Ledger/Account Reconciliation
- Reconcile monthly bank accounts.
- Prepare documents for audits.
- Process service billing and enter job costing.
- Coordinate employee travel and training logistics.
- Proficient in ADP Workforce Now, MS Dynamics (Solomon), Microsoft Excel, and Word.
Receptionist | Service/Parts | Billing
Seasonair, Inc.
01.1993 - 01.2010
- Dispatched service technicians and managed parts ordering and scheduling.
- Processed service billing and technician payroll submissions.
- Collected customer payments, maintained accurate records, and supported annual inventory.
- Provided executive administrative support to leadership team.
Education
High School Diploma -
Skills
- Payroll Processing & Compliance (ADP Workforce Now, MS Dynamics)
- HR Administration & Employee Relations
- Benefits & Workers’ Compensation Management
- Bookkeeping, Bank Reconciliation, Job Costing
- Microsoft Office Suite (Excel, Word)
- Strong Analytical, Organizational & Interpersonal Skills
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Payroll processing
- Administrative support
- Scheduling and calendar management
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Mail handling
- Inventory control
- Human resources
- Employee training
- Training and coaching
- Policy implementation
- Financial reporting
- Financial tracking
- Staff training
- Financial accounting
- Report preparation
- Event coordination
- Meeting planning
- Travel coordination
- Policy and procedure modification
- Contract administration
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Verbal and written communication
Timeline
Office Manager | HR Administrator | Payroll & Bookkeeping
Seasonair, Inc.
01.2010 - Current
Receptionist | Service/Parts | Billing
Seasonair, Inc.
01.1993 - 01.2010
High School Diploma -
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