Shari Tucker
Hampstead,NC
Summary
Dynamic Peer Support Specialist with a proven track record at Linc, adept in crisis intervention and emotional intelligence. Successfully guided clients in goal setting and recovery, fostering trust through relationship building. Recognized for enhancing client outcomes and promoting mental health advocacy, ensuring a supportive environment for personal growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Peer Support Case Manager
Linc
10.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Peer Support Leader
Ncciw Raleigh
04.2020 - 06.2023
- Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
- Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
- Assisted in conflict resolution, addressing interpersonal issues between peers effectively and professionally.
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
Manager
McDonald's
03.2013 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Peer Support Certificate -
Harrelson Center
Wilmington,NCAssociates - Human Resources
Cape Fear Community College
Wilmington, NCSkills
- Crisis intervention
- Client assessment
- Goal setting
- Emotional intelligence
- Peer support ethics
- Recovery guidance
- Problem-solving skills
- Relationship building skills
- Mental health advocacy
- Stress reduction techniques
Certification
Cognitive Behavioral
Life Skills
Peer Support
Community Health Worker
CPR
Substance Abuse Prevention
Timeline
Peer Support Case Manager
Linc
10.2023 - Current
Peer Support Leader
Ncciw Raleigh
04.2020 - 06.2023
Manager
McDonald's
03.2013 - 02.2017
Peer Support Certificate -
Harrelson Center
Associates - Human Resources
Cape Fear Community College
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