Summary
Overview
Work History
Education
Skills
Timeline
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Shari Velazquez

Hickory,NC

Summary

Accomplished Plant Manager with a proven track record at ECI, enhancing production efficiency and team productivity through strategic project management and effective leadership. Expert in operations management and continuous improvement, significantly boosting plant performance and safety. Skilled in aligning workforce with production goals, fostering a results-driven environment.

Overview

27
27
years of professional experience

Work History

Plant Manager

ECI
04.2002 - Current
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Provided direction and leadership to all levels of employees and managers.
  • Boosted employee morale and productivity through effective leadership and motivational techniques.
  • Led, trained and coached plant staff to facilitate high levels of productivity and quality.
  • Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
  • Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
  • Maximized plant safety through proactive strategies and well-structured training.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
  • Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.

Operations Supervisor

ECI
05.2017 - 04.2022
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.
  • Completed bi-weekly payroll for 50 employees.

Shipping Supervisor

ECI
02.2015 - 05.2017
  • Supervised shipping team of [Number] employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Reduced shipment errors by conducting thorough inspections of outgoing packages.
  • Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
  • Managed shipping and receiving activities for company with 20 orders processed daily.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Established strong relationships with vendors and suppliers to guarantee reliable service and quality products for shipping needs.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.

Team Lead

ECI
02.2000 - 03.2015
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Assembler/Tester

ECI
01.1998 - 03.2000
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Followed outlined specifications to implement assembly plans.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
  • Tested finished products to perform quality assurance and identify discrepancies.
  • Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.

Education

Bachelor of Science in Business - Business

University of Phoenix
Tempe, AZ
05.2023

Skills

  • Plant and warehouse operations
  • Project Management
  • Operations Management
  • Production Planning
  • Continuous Improvement
  • Safety Management
  • Performance Improvements
  • Production Scheduling
  • Facility Management
  • Scheduling
  • Work Delegation
  • Compliance understanding
  • Cost Control
  • Resource Coordination
  • ISO Compliance
  • Forklift Operation
  • Workflow Management
  • Employee Hiring
  • Strategic thinker
  • Production Problem Resolution
  • Employee Performance Reviews
  • KPI Tracking
  • New Employee Hiring
  • Production Order Review

Timeline

Operations Supervisor

ECI
05.2017 - 04.2022

Shipping Supervisor

ECI
02.2015 - 05.2017

Plant Manager

ECI
04.2002 - Current

Team Lead

ECI
02.2000 - 03.2015

Assembler/Tester

ECI
01.1998 - 03.2000

Bachelor of Science in Business - Business

University of Phoenix

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Shari Velazquez