Sharia Shipman
Corning,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Claims Status
Natera,Inc./Peopleshores
Poplar Bluff, Missouri
08.2026 - Current
- Reviewed medical records to meet insurance company requirements.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Communicated with providers to clarify documentation and coding questions.
- Maintained HIPAA-compliant records and protected sensitive patient information.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Office Manager
Hog Wild Tire and Truck Repair
Corning, AR
06.2023 - 10.2024
- Managed front office operations for tire and truck repair service center.
- Processed invoices, payments, and daily cash transactions.
- Supported payroll, accounts payable, and basic bookkeeping tasks.
- Ordered office supplies and tracked repair shop inventory.
- Maintained service records, work orders, and customer files.
- Coordinated communication between customers, drivers, and repair staff.
- Responded to customer calls to address inquiries and provide support.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Customer Service Representative
FedEx Freight
Corning, AR
03.2018 - 08.2023
- Answered customer calls and resolved account questions promptly
- Handled complaints with calm, professional communication
- Reviewed customer records for accuracy and missing information
- Coordinated dispatch center communications for drivers, customers, and supervisors.
- Assigned drivers to appropriate routes based on customer needs.
- Assigned routes and schedules using dispatch software and radio systems.
- Reviewed daily dispatch activity and resolved scheduling conflicts.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Performed data entry for customer information into company database. activities as needed.
Designer
Simply Floral
Corning
01.2002 - 01.2017
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Designed floral arrangements for retail shop customers and event orders.
- Selected fresh flowers, greenery, and supplies for daily production.
- Prepared stems, cut materials, and maintained floral workstations.
- Advised customers on bouquet styles, colors, and occasion needs to ensure satisfaction.
- Assisted customers in selecting suitable bouquets, enhancing overall shopping experience.
- Ensured cleanliness and organization of store, creating a welcoming environment for customers.
Deputy collector
Clay County Sheriff and Collector
Corning
03.2013 - 07.2015
- Processed property tax payments for Clay County Sheriff and Collector office.
- Issued receipts and updated taxpayer records in county collection systems.
- Balanced daily cash drawers and verified payment totals against records.
- Processed payments over phone and set up recurring drafts.
- Managed customer accounts by obtaining payment information and updating records.
Education
GED
Pocahontas, ARSkills
- Claims adjudication
- Medical record review
- Effective communication
- Customer service
- Conflict resolution
- Organization and time management
- Decision-making
References
References available upon request.
Timeline
Claims Status
Natera,Inc./Peopleshores
08.2026 - Current
Office Manager
Hog Wild Tire and Truck Repair
06.2023 - 10.2024
Customer Service Representative
FedEx Freight
03.2018 - 08.2023
Deputy collector
Clay County Sheriff and Collector
03.2013 - 07.2015
Designer
Simply Floral
01.2002 - 01.2017
GED