Summary
Overview
Work History
Education
Skills
Timeline
Leadership/Extracurricular Activities
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Shariah Hayden

Tampa

Summary

Dynamic and results-driven professional with experience as a Brand Ambassador at American Eagle Outfitters, excelling in customer engagement and collaboration. Proven ability to enhance brand presence through creative content development and exceptional service, driving sales and fostering strong client relationships. Skilled in data management and maintaining a positive, welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

American Eagle Outfiters
11.2024 - Current
  • Provided exceptional customer service by engaging with guests to create personalized shopping experiences, resulting in increased customer satisfaction and repeat business
  • Promoted new arrivals, sales, and loyalty programs to drive revenue and meet daily sales goals.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Maintained visual standards with merchandising, floor sets, and ensuring the sales floor reflected current brand guidelines.

Administrative Assistant

Insightful Journeys
03.2024 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Developed captivating content for various platforms to elevate brand presence and foster audience interaction.
  • Produced original, creative content for promotional advertisements and marketing materials.

Education

High School Diploma -

Blake High School
Tampa, FL
05-2026

Dual Enrollment -

Hillsborough Community College
Tampa, FL

Skills

  • Enthusiastic and positive demeanor to create a welcoming atmosphere
  • Proficient in conveying ideas
  • Customer engagement
  • Experienced in group collaboration

Timeline

Brand Ambassador

American Eagle Outfiters
11.2024 - Current

Administrative Assistant

Insightful Journeys
03.2024 - Current

High School Diploma -

Blake High School

Dual Enrollment -

Hillsborough Community College

Leadership/Extracurricular Activities

  • Sting Dance Team – Captain
    Led and coordinated team practices, performances, and game-day; built team spirit, accountability, and time management skills.
  • Student Government Association – Member
    Collaborated with peers to represent student voices, planned school-wide events, and contributed to decision-making processes that improved student life.
  • Black Student Union – Member
    Participated in cultural initiatives, promoted inclusivity, and supported community-building activities on campus.
  • National Honor Society – Member
    Recognized for academic excellence, leadership, character, and service; engaged in community service projects and peer mentorship opportunities.

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