Summary
Work History
Education
Skills
Languages
Timeline
pwb
Sharice Branch

Sharice Branch

Middleburg ,Florida

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Shift manager

Mc Donald's
2485 blanding blvd
11 2024 - 12 2025
  • hired, fired emplyees, safe and register handling. responsible for conducting daily food safety tests on food, did floor plans; placed employees in positions for daily shifts, provided friendly and efficient customer service to patrons. callobrated with other shift managers to maintain consistency in policy enforcement for all shifts, fostering a cohesive workplace culture.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Shift manager

Five below
Columbus, Georgia
01 2023 - 08 2024
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Assistant Manager

Best Market
Harlem, New York
01 2016 - 11 2018
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

None - Business Management

Edison job corps
03.1996

Skills

  • Business administration
  • Business Development
  • Project Management
  • Employee scheduling
  • Staff Management
  • Employee performance evaluations
  • Consulting
  • Training
  • Staff supervision
  • Sales growth
  • Budgeting

Languages

Spanish
Full Professional

Timeline

Shift manager

Mc Donald's
11 2024 - 12 2025

Shift manager

Five below
01 2023 - 08 2024

Assistant Manager

Best Market
01 2016 - 11 2018

None - Business Management

Edison job corps
Sharice Branch