Summary
Overview
Work History
Education
Skills
Leadership Development
Affiliations
Timeline
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Sharice Lee

Raleigh,NC

Summary

Senior healthcare and operations leader with 20+ years of experience driving systems change across the nation’s largest integrated health system. Expert in aligning strategy, finance, and operations to advance equity and expand access to care. Proven success leading multibillion-dollar budgets, mentoring high-performing teams, and building cross-sector partnerships that deliver measurable outcomes. Committed to dismantling structural barriers and advancing health equity through strategic investment, policy innovation, and inclusive leadership.

Overview

20
20
years of professional experience

Work History

Chief of Staff, PACT Act Program Management Office

U.S. DEPARTMENT OF VETERANS AFFAIRS (VA)
Washington, DC
02.2023 - Current

Cabinet-level agency serving 10M veterans nationwide

  • Directed six cross-agency initiatives to deliver the largest expansion of veteran benefits in U.S. history, managing $10M budget and diverse staff.
  • Accelerated rollout from 10 years to 12 months, driving 710K new enrollments and 34% program growth in two years.
  • Increased veteran satisfaction from 55% → 80.4% by expanding service offerings and improving operational efficiency.
  • Secured $3M in research contracts, collaborating with academic partners to shape evidence-based coverage guidelines.

Deputy Executive Director

TENNESSEE VALLEY HEALTHCARE SYSTEM (VA)
Washington, DC
01.2025 - 05.2025

Completed a temporary assignment as the Deputy Executive Director of the VA Tennessee Valley Healthcare System, serving 160,000 Veterans across three states.

  • Served as second-in-command for $1.8B system with 5,200 staff and 160K veterans across three states.
  • Strengthened morale and transparency during executive transition, reinforcing trust through proactive communications.
  • Safeguarded care continuity by resolving high-risk compliance issues and escalating systemic risks.

Operations Director, Chief Strategy Office

VETERANS HEALTH ADMINISTRATION (VHA)
Washington, DC
04.2021 - 02.2023

Country’s largest integrated health system with a budget of $98B and serving 9M enrolled veterans

  • Oversaw $27M budget and $15M contracts; secured 34% increase through data-driven business case.
  • Led enterprise-wide post-pandemic reentry strategy, cutting facility footprint by 30%.
  • Developed Congressional testimony and reports, ensuring alignment with national policy priorities.

Acting Assistant Director

VA Coastal Healthcare System
Fayetteville, NC
12.2020 - 03.2021

Completed 4-month detail as Acting Assistant Director, serving 80,000 enrollees with oversight of Veterans Transportation Service, Nutrition & Food Service, Voluntary Services, and Canteen Service.

  • Led redesign and mobilization of Voluntary Services to strengthen outreach and partnerships with veterans service organizations, enhancing community engagement.
  • Expanded Veterans Transportation Service into rural areas, increasing access for underserved populations.
  • Stabilized nutrition and canteen operations during elevated demand, ensuring uninterrupted essential services.

Executive Officer

OFFICE OF ORGANIZATIONAL EXCELLENCE (VHA)
Fayetteville, NC
09.2016 - 03.2021
  • Directed operations for 395 staff across 17 offices, improving HR/finance functions for 14% efficiency gain.
  • Reduced onboarding time by 30% by standardizing processes and creating staff handbooks.
  • As Acting Assistant Director (Fayetteville, NC), expanded veteran transportation access to underserved rural communities.

Program Analyst, Strategic Planning Service

VETERANS HEALTH ADMINISTRATION (VHA)
Washington, DC
12.2015 - 08.2016
  • Guided integration of strategic goals across regional networks; developed national metric scorecard for planners.
  • Liaised with public/private partners via the “100 Million Healthier Lives” initiative.Company Overview: Country’s largest integrated health system with a budget of $98B and serving 9M enrolled veterans
  • Guided regional Veterans Integrated Service Networks to integrate the Department’s strategic goals into the medical centers strategic plans.
  • Drafted metric scorecard as a resource for local and regional planners to gauge progress in planning-related elements aligned with the agency’s top priorities.
  • Maintained agency and external liaison relations with private and public sector healthcare organizations through the Veterans Hub of the 100M Healthier Lives Initiative.

Financial Manager, Homeless Programs Office

VETERANS HEALTH ADMINISTRATION (VHA)
Washington, DC
01.2012 - 12.2015
  • Managed $1.6B annually for VA’s top priority initiative; directed funding across 150 medical centers.
  • Partnered with OMB to defend requirements, ensuring timely allocation and compliance.
  • Drove nationwide strategy that contributed to significant reductions in veteran homelessness.

Health Systems Specialist, Office of Operations and Management

VETERANS HEALTH ADMINISTRATION (VHA)
Washington, DC
10.2007 - 12.2011

Managed $250M in resources for 20 program offices, including safety, mental health, and primary care.

Lead Administrative Officer, Clinical Center

NATIONAL INSTITUTES OF HEALTH
Bethesda, MD
07.2005 - 09.2007

Directed administration for acute/critical care units, developed budgets, and streamlined operations.

Education

Master of Healthcare Administration -

University of North Carolina at Chapel Hill
Chapel Hill, NC

Master’s Certificate - Project Management

ESI International/George Washington University
Washington, DC

Bachelor of Science - Mathematics

Simmons College
Boston, MA

Skills

  • Strategic Operations & Complex Program Management
  • Health Equity & Systems Change Leadership
  • Community Development & Public-Private Partnerships
  • Equity, Diversity, Inclusion, and Antiracist Practice
  • Impact-Oriented Program Development & Evaluation
  • Financial Stewardship & Budget Oversight ($27M–$18B)
  • Stakeholder Engagement & Cross-Sector Collaboration
  • Policy Analysis & Legislative Strategy
  • Executive Communications & Board Engagement
  • Staff Development, Mentoring & Team Building

Leadership Development

  • Secretary of Veterans Affairs Leadership Forum, Washington, DC – May 2023
  • White House Leadership Development Program, Washington, DC – Fiscal Year 2020
  • Administrative Fellowship, University of Virginia Medical Center – Charlottesville, VA, 2003- 2005

Affiliations

  • Senior Executives Association, 2025 to Present
  • Federal Executives Institute Alumni Association, 2022 to Present
  • University of North Carolina-Chapel Hill Alumni Association, 2022 to Present

Timeline

Deputy Executive Director

TENNESSEE VALLEY HEALTHCARE SYSTEM (VA)
01.2025 - 05.2025

Chief of Staff, PACT Act Program Management Office

U.S. DEPARTMENT OF VETERANS AFFAIRS (VA)
02.2023 - Current

Operations Director, Chief Strategy Office

VETERANS HEALTH ADMINISTRATION (VHA)
04.2021 - 02.2023

Acting Assistant Director

VA Coastal Healthcare System
12.2020 - 03.2021

Executive Officer

OFFICE OF ORGANIZATIONAL EXCELLENCE (VHA)
09.2016 - 03.2021

Program Analyst, Strategic Planning Service

VETERANS HEALTH ADMINISTRATION (VHA)
12.2015 - 08.2016

Financial Manager, Homeless Programs Office

VETERANS HEALTH ADMINISTRATION (VHA)
01.2012 - 12.2015

Health Systems Specialist, Office of Operations and Management

VETERANS HEALTH ADMINISTRATION (VHA)
10.2007 - 12.2011

Lead Administrative Officer, Clinical Center

NATIONAL INSTITUTES OF HEALTH
07.2005 - 09.2007

Master of Healthcare Administration -

University of North Carolina at Chapel Hill

Master’s Certificate - Project Management

ESI International/George Washington University

Bachelor of Science - Mathematics

Simmons College
Sharice Lee