Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharicka Allison

Fort Worth

Summary

Compassionate healthcare professional with 18+ years of experience supporting patients remotely and in clinical settings. Strong background in call center communication, donor support, HIPAA compliance, and patient education. Proven ability to resolve issues, build rapport, and deliver accurate assistance in high-volume environments

Overview

19
19
years of professional experience

Work History

LVN

Epic Healthcare
06.2018 - Current

• Provided remote support to patients and families through calls and follow-ups.

• Delivered one-on-one nursing care to pediatric patients with trach, ventilator, and GT/PEG needs.

• Explained treatment plans and equipment instructions clearly and compassionately.

• Collaborated with families, nurses, and physicians to ensure continuity of care.

assembly operator

General Motors
07.2022 - 09.2025
  • • Follow standardized procedures and safety requirements in a fast-paced environment.
  • Perform predictive, preventive, and reactive maintenance activities on all equipment in work area
  • Spot weld tip changer on robot, Weld tip change according to lockout protocol
  • Assemble automobile on assembly line
  • Automotive manufacturing -assembly line, body shop, and stamping
  • Quality Checks

Phys Sub/ Anti D coordinator

Octapharma Plasma
03.2010 - 06.2018

• Handled inbound/outbound calls assisting donors with scheduling, eligibility, and test results.

• Counseled donors on abnormal lab results and provided empathetic support.

• Updated demographic and medical data in Microsoft Office and DSL software.

• Coordinated Anti-D program communication between donors, clinical staff, and physicians.

• Trained new employees on software, documentation, and customer service protocols.

  • Traveling Training Coordinator multiple states

LVN/Charge Nurse

Stonegate Nursing Center
05.2007 - 12.2010
  • Collaborate with medical teams to treat patients undergoing surgical care and rehabilitation
  • Administer medications, IV therapy, and other treatments for patients discharging from hospital needed skilled nursing care
  • Serve as primary liason to family members and patients, education them on discharge instructions
  • Responsible for charting and maintaining records on patient care and staff meeting

Education

Licensed Vocational Nurse

Concorde Career Institute

Skills

Inbound/Outbound Call Support

Patient & Family Assistance

High-Volume Call Center Experience

HIPAA & Confidentiality

Medical Screening / Care Coordination

De-escalation & Resolution

Documentation Accuracy

Microsoft Office DSL EMR Systems

Timeline

assembly operator

General Motors
07.2022 - 09.2025

LVN

Epic Healthcare
06.2018 - Current

Phys Sub/ Anti D coordinator

Octapharma Plasma
03.2010 - 06.2018

LVN/Charge Nurse

Stonegate Nursing Center
05.2007 - 12.2010

Licensed Vocational Nurse

Concorde Career Institute
Sharicka Allison