SHARIDA NEWTON

• Maintained strong communication skills while interacting with diverse groups of riders daily.
• Responded to passenger concerns and complaints politely and professionally.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.

• ACT Prep
• Written Language Arts Skills
• I provided homework assistance using a specific curriculum and materials.
• I have supported students with helpful study habits and exam strategies.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.

• Facilitated differentiated instruction by providing a variety of resources tailored to meet each student''s unique needs and abilities.
• Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Assessed student progress regularly using formative assessments, adjusting instructional strategies as needed for optimal learning outcomes.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Developed, implemented, and monitored individualized habit
plans (IHP) to equip adults with special needs with the tools
and resources needed to be successful members of the
university’s community.
● Built a solid foundation of trust and communication to
identify needs and formulate solutions that promoted
physical and socioemotional well-being.
● Known for effective de-escalation of stressful situations
and proven ability to facilitate seamless transitions to
new environments.
● Balanced concurrent expectations and competing
priorities to ensure the successful completion of
undergraduate degree.