Sharie Garcia
Albuquerque,NM
Summary
Dynamic Store Manager with a proven track record at Boot Barn, excelling in customer service and inventory management. Spearheaded initiatives that enhanced sales and profitability while fostering a skilled workforce through effective staff training. Adept at financial analysis, I consistently delivered actionable insights to drive operational success.
Overview
24
24
years of professional experience
Work History
Store Manager
Boot Barn
Albuquerque, NM
01.2024 - Current
- Established customer service standards and monitored staff compliance to enhance service quality.
- Implemented efficient systems for tracking stock movement to improve inventory accuracy.
- Prepared monthly reports detailing sales figures, expenses, and profits for management review.
- Ensured adherence to safety regulations and company policies to maintain a safe environment.
- Recruited, trained, and supervised new employees to build a skilled workforce.
- Developed strategies that maximized sales and profitability through targeted initiatives.
- Conducted daily store operations, including cash handling and opening/closing procedures.
- Oversaw inventory management through cycle counts, audits, and shrinkage control for loss prevention.
Owner
Professional Image Designers
Rio Rancho, NM
04.2001 - 04.2024
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Implemented quality assurance processes to ensure product excellence.
- Maintained relationships with existing clients by providing superior customer service.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Organized events such as trade shows and conferences.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Operations Manager
Shelton Jewelers
Albuquerque, NM
04.2015 - 04.2020
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Developed key performance indicators to measure effectiveness of operational processes.
- Measured and reviewed performance via KPIs and metrics.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Oversaw financial management, budget management, accounting and payroll activities.
- Negotiated contracts with vendors and service providers, securing favorable terms.
Education
Bachelor of Science - Business Administration And Management
University of New Mexico
Albuquerque, NM05-1992
Skills
- Customer service
- Inventory management
- Financial analysis
- Sales strategies
- Staff training
- Budget management
- Visual merchandising
- Loss prevention
Affiliations
- Family
- Gym
- Baseball and other sports
Accomplishments
- I am ranked 8 out of 500 stores in sales and handling of commercial accounts.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Store Manager
Boot Barn
01.2024 - Current
Operations Manager
Shelton Jewelers
04.2015 - 04.2020
Owner
Professional Image Designers
04.2001 - 04.2024
Bachelor of Science - Business Administration And Management
University of New Mexico
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