Motivated and results-driven professional with a proven track record in leadership, achieving targets, and optimizing efficiency. Skilled in team management, strategic planning, and problem-solving. Excellent communicator with a strong ability to foster positive relationships with a diverse background of team members, customers and students. Proficient in leveraging technology and data analytics to drive informed decision-making. Seeking a position to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Armed Security Agent
Global Operations
Port Chester, NY
12.2023 - Current
Monitored footage and live feeds from surveillance cameras for criminal activity and trespassers.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Performed administrative duties, such as filing daily logs and preparing documents.
Created presentations using Microsoft PowerPoint for senior management team members.
Performed data entry tasks into computer databases from paper documents.
Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
Adhered to company policies regarding access control procedures for visitors and guests and contractors.
Assisted in the development of new security protocols based on changes in technology or environment.
Maintained order and safety while providing customer service and information to facility visitors.
Physical Education Instructor
Cornerstone Christian School
New City, NY
09.2020 - 09.2023
Kept documents moving in proper flow by applying strong organizational, planning, and multitasking abilities.
Utilized academic software to enhance student understanding.
Integrated Microsoft Office to promote organization and document management, to streamline administrative tasks.
Documented individual data and updated classroom records.
Designed fitness and conditioning programs for student-athletes.
Planned and updated curricula and lesson plans to continuously improve subject coverage.
Differentiated instruction for students with a wide range of skills and interest levels.
Filed accurate weekly, monthly, and quarterly regulatory paperwork and maintained organization to support smooth grading processes.
Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
Negotiated contracts, prices, and deliveries with vendors.
Achieved cost savings by developing functional solutions to problems.
Staffed gym assistants and overseen their progress
Administrative Assistant
Gracepoint Gospel Fellowship
New City, NY
08.2019 - 08.2020
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Coordinated appointments, meetings and conferences.
Performed data entry into accounting software programs such as Quickbooks and Microsoft Excel
Scheduled appointments, meetings, and events for management staff.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Maintained calendars, contacts and corresponding notes with Microsoft Outlook.
Developed and managed project plans while providing status updates to management.
Identified and led cost management initiatives to achieve quantified results.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Front End Coordinator
TJ Maxx, TJX Companies
Nanuet, NY
01.2016 - 07.2019
Managed front-end merchandising and maintenance, keeping shelves properly stocked.
Delivered high level of service to both internal personnel and customers when answering phone, handling issues and greeting visitors.
Coached and mentored newly hired employees on front-end operational and customer service work.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Resolved customer problems by investigating issues, answering questions and building rapport.
Managed customer complaints and rectified issues to complete satisfaction.
Managed opening and closing procedures by reconciling sales records and cash transactions
Organized and updated schedules to optimize coverage for expected customer demands.