Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Selected Projects
Languages
Timeline
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SHARIF AYESH

Collierville,TN

Summary

Developed critical IT skills within corporate environment, focusing on network management, system security, and user support. Seeking to transition into new field where these transferrable skills in problem-solving, technical support, and system optimization can drive meaningful contributions. Committed to applying technical expertise and practical experience to enhance operational efficiency in diverse settings.

Overview

18
18
years of professional experience
1
1
Certification

Work History

IT Administrator

901SOUNDS INC
01.2007 - Current
  • Troubleshoot, diagnosed, and resolved hardware and software issues on Windows OS systems, ensuring seamless system performance
  • Designed, implemented, and maintained secure computer networks to support dynamic business operations
  • Set up and managed servers, including configuring secure remote access and resource-sharing capabilities for employees
  • Monitored and enhanced cybersecurity protocols, including firewalls, encryption, and endpoint protection, safeguarding sensitive business data
  • Performed system backups, restores, upgrades, and preventative maintenance tasks to ensure optimal system functionality
  • Conducted system audits and vulnerability assessments, applying necessary updates and patches to maintain compliance with security standards
  • Provided technical support and streamlined workflows, minimizing downtime and improving operational efficiency
  • Developed multi-site IT execution strategies, aligning work orders at 2 locations to effectively align available resources with historical service data.

Education

Bachelor's Degree - Computer Science

Southern New Hampshire University
New Hampshire
12.2025

Associate's Degree - Computer Science

Southern New Hampshire University
New Hampshire
01.2025

Skills

  • Python
  • Java
  • C
  • JavaScript
  • SQL
  • HTML
  • CSS
  • Front-end development
  • Database development
  • Designing algorithms
  • Solving complex computer problems
  • Agile methodologies
  • Scrum
  • Microsoft Project
  • Gantt charts
  • System architecture

Certification

  • Google IT Support Specialization, 2024, A8YWAI93MWSE, Comprehensive training in IT support fundamentals, including troubleshooting, networking, system administration, and cybersecurity.
  • Google UX Design Certificate, 2025, Acquired knowledge in user experience design principles, wireframing, prototyping, and user research methodologies to create intuitive digital interfaces.
  • Professional Scrum Master Certification (PSM), 2025, Demonstrated expertise in Agile methodologies, Scrum practices, and project management, enabling efficient team collaboration and project delivery.

Accomplishments

  • President's List, 2024, Recognized for exceptional academic performance and maintaining a perfect GPA of 4.0 throughout the year.
  • Honor Roll, 2024, Demonstrated consistent dedication, strong work ethic, and excellence in all coursework.

Personal Information

Nationality: American

Selected Projects

  • Airgead Banking App, Developed a console-based application to simulate investment planning with user input functionality for initial investment, monthly deposit, annual interest, and investment duration.
  • Corner Grocer Item Tracker, Created a menu-driven console program to track and analyze item purchase frequencies using input files.
  • Chada Tech Clock Display Program, Designed and implemented a C++ program to display 12-hour and 24-hour clocks simultaneously, adhering to ISO 8601 standards.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

IT Administrator

901SOUNDS INC
01.2007 - Current

Bachelor's Degree - Computer Science

Southern New Hampshire University

Associate's Degree - Computer Science

Southern New Hampshire University
SHARIF AYESH