Sharif Omar
Washington
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Leader(Manager)
Royal Farms
01.2024 - Current
- Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
- Support and follow all safety and loss prevention initiatives
- Assemble an effective retail team through recruiting, training, and development
- Provide coaching and direction to the store team to take action and to achieve operational goals
- Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
- Develop a strong management team through succession planning using the internal promotion process
- Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and 'just-in-time' replenishment
Manager
Veho
03.2020 - 12.2023
- 4 years of experience in warehouse management, including inventory control, staff supervision, and logistics coordination
- Proven ability to improve warehouse efficiency, reduce costs, and streamline processes through effective problem-solving and strategic planning
- Skilled in implementing and optimizing warehouse management systems to track inventory, monitor shipments, and support order fulfillment
- Excellent interpersonal and communication abilities, fostering team collaboration, and maintaining positive relationships with vendors and clients
- Strong knowledge of safety regulations and operational best practices, ensuring compliance and promoting a secure work environment
- Oversaw all warehouse operations, including receiving, inventory management, order fulfillment, and shipping
- Implemented efficient inventory control procedures, resulting in a reduction of stock errors by 12%
- Led a team of 48 warehouse personnel, providing training, supervision, and performance
District Manager
Toys R Us
02.2012 - 06.2018
- Demonstrated exceptional leadership skills in overseeing 4 store locations within a designated geographic district
- Trained, mentored, and coached store managers, fostering a high-performing team culture and ensuring consistent adherence to company policies and procedures
- Conducted regular store visits to monitor performance, provide feedback, and address operational issues promptly
- Implemented training programs to enhance employee skills and product knowledge, resulting in improved customer satisfaction and increased sales
- Collaborated with upper management and stakeholders to align objectives, share best practices, and drive overall company success
- Maintained a customer-centric focus, actively addressing customer concerns, and implementing strategies to enhance the shopping experience
- Managed budgets, analyzed financial reports, and implemented cost-control measures to maximize profitability within the district
- Regularly communicated key information, goals, and expectations to store managers and employees, fostering effective communication and engagement
Education
Certificate - DCTV, Film & Television Production, Food Service Manager (2024), UST A/B/C Operator (2024)
Columbia School of Broadcasting
09.2009
Skills
- Store operations
- Team management
- Promotions planning
- Employee engagement
- Customer loyalty and retention
- Sales floor oversight
- Promotional events
- Multitasking and organization
- Sales strategies
- Customer experience management
- Scheduling coordination
- Performance reviews
- Conflict resolution
- Stock replenishment
- Payroll management
- Policies and procedures
- Team leadership
- Loss prevention
- Leading staff meetings
- Store maintenance
- Performance assessment
- Operations management
- Documentation and reporting
- Employee management
- Product rotation
- Team development
- Store opening and closing
- Employee development
- Recruiting and hiring
- Security system monitoring
- Bank and safe deposits
- Resource allocation
- Loss prevention procedures
- Flexible schedule
- Cash management
- Inventory management
- Supply ordering
- Special events
Certification
- Food Service Manager, 2024
- UST A/B/C Operator, 2024
Awards
- DC's Mayor Award for organizing 'DC Clean Streets'.
- Recognized by 8CA Advisory Neighborhood Commission for Safe Passage DC.
- Recognized by 'Safe Streets DC' for organizing and taking action to end gun violence in Ward 8.
- Recognized by National Black United Front for being a part of their 'Feed the Hood' program.
Affiliations
- Masonic Mentors
Timeline
Store Leader(Manager)
Royal Farms
01.2024 - Current
Manager
Veho
03.2020 - 12.2023
District Manager
Toys R Us
02.2012 - 06.2018
- Food Service Manager, 2024
- UST A/B/C Operator, 2024
Certificate - DCTV, Film & Television Production, Food Service Manager (2024), UST A/B/C Operator (2024)
Columbia School of Broadcasting
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