SHARIFAH REESE

Seasoned professional with 26+ years of experience in property management, operational leadership, and business development. Proven track record overseeing strategic planning, tenant retention, and compliance management across diverse property portfolios. Skilled in HR policies development, recruitment processes management, and team building. Extensive background in B2B sales, marketing, territory development, and client relationship management with a strong focus on customer service and executive-level administration. Adept at market analysis, contract negotiation, and fostering long-term partnerships to drive revenue growth and streamline administrative processes. Ready to apply these dynamic skills in roles like Senior Territory Manager or similar leadership positions.

• Increased Portfolio Profitability: Boosted overall NOI (Net Operating Income) by 18% year-over-year through strategic rent adjustments, expense management, and operational efficiencies.
• Portfolio Expansion & Stabilization: Successfully oversaw a portfolio expansion from 10 to 18 properties while maintaining a 95% occupancy rate and improving tenant satisfaction scores by 22%.
• Compliance Excellence: Achieved 100% compliance scores during annual audits for three consecutive years by implementing rigorous training programs and internal review processes.
• Cost Savings: Reduced operational costs by $250,000 annually by renegotiating vendor contracts and optimizing maintenance workflows.
• Team Development: Developed a regional training initiative for Property Managers and Assistant Managers that led to a 30% reduction in employee turnover and increased promotion from within.
• Capital Improvement Oversight: Managed $2.5 million in capital improvement projects across multiple sites, all delivered on time and under budget.
• Crisis Management: Led emergency response and continuity plans during natural disasters and the COVID-19 pandemic, maintaining business operations with minimal disruption.
• Technology Integration: Spearheaded the transition to a new property management software system across all regional sites, improving reporting accuracy and efficiency by 40%.
• Revenue Generation: Identified and implemented ancillary income opportunities such as storage rentals, pet fees, and laundry upgrades, generating an additional $120,000 in annual revenue.
• Resident Retention: Launched a community engagement program that improved resident retention rates by 15% and strengthened tenant relations.

• Tax Credit Specialist (TCS) – Demonstrates expertise in Low-Income Housing Tax Credit (LIHTC) compliance and program regulations.
• Certified Manager of Maintenance (CMM) – Recognizes advanced knowledge in property maintenance operations, safety standards, and preventive maintenance strategies.
• Certified Housing Manager (CHM) – Validates comprehensive understanding of HUD, affordable housing, and property management best practices.