Sharik Rodriguez
Customer Facing / Service Professional
Braselton,GA
Summary
Hardworking and passionate job seeker with strong organizational skills, enthusiastic personality, and patient temperament eager to secure entry-level customer centered/facing position. Ready to help the team achieve company goals and create the best experience for clients.
Overview
3
3
years of professional experience
1
1
Language
Work History
Fundraiser Campaign Marketing Representative
Luminosity Events
Manhattan, NY
09.2022 - 09.2022
- Marketing principles training, Direct sales, communication skills, pitch memorizations, team building meetings and activities, Observation skills and body language, and public speaking
- Traveled from store to store to promote products and services.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Customer Facing Role
Travel Agent
Archer Travel
05.2022 - 10.2022
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Fashion Model
State Model Management
09.2020 - Current
- Strong communication skills with the client to understand and achieve their vision
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
- Promoted products and services by posing for commercials, live shows and photo shoots.
Direct Virtual Sales
CUTCO
Guttenberg, United States
08.2022 - 09.2022
- Communicated effectively with clients via chat, utilizing templates in alignment with corporate procedures.
- Completed comprehensive training on proper navigation of online service platforms to effectively address client needs ranging from product assistance to billing inquiries.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Completed daily outbound calls, up to 4 hours per day.
- Worked independently with minimal supervision.
- Presented professional image consistent with company's brand values.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales
Style Consultant
Target
05.2022 - 07.2022
- Assembled head-to-toe fashion ensembles for specific occasions and events
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
Receptionist
The New School
Manhattan, NY
09.2017 - 04.2018
- Log in scores on computer and manage inventory, Help search for scores on the shelves or virtually through the database
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
BFA - Jazz and Contemporary Music
The New School, TBD
08.2017 - 08.2017
Bachelor of Arts - Literature
The New School, TBD
08.2017 - 08.2027
NYU Music Industry Essentials - Yellowbrick - undefined
Archer Travel
Virtual 06.2022 - 06.2022
Skills
Short Form video editing for content creation on social media
Platforms, Certified travel agent, Networking with creativesPublic Speaking, Pitching to brandsDigital Marketing , Cold calling / emailing , Managing emailsAnd calendars, Analyzing personal and professionalStrengths and weaknesses, Follow ups to evaluate progressSoft Skills Conflict Resolution, Conversationalist, EmotionalIntelligence, Charisma, Outgoing, Effective collaborator, andPatientFact checking
Sales forecasting
Customer demographics
Campaign development
Strategic sales knowledge
Sales expertise
Complaint resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Fundraiser Campaign Marketing Representative
Luminosity Events
09.2022 - 09.2022
Direct Virtual Sales
CUTCO
08.2022 - 09.2022
Archer Travel
06.2022 - 06.2022
Travel Agent
Archer Travel
05.2022 - 10.2022
Style Consultant
Target
05.2022 - 07.2022
Fashion Model
State Model Management
09.2020 - Current
Receptionist
The New School
09.2017 - 04.2018
BFA - Jazz and Contemporary Music
The New School, TBD
08.2017 - 08.2017
Bachelor of Arts - Literature
The New School, TBD
08.2017 - 08.2027