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Sharika Jackson
Phlebotomist
Natchitoches,LA
Summary
Results-driven professional with over six years in customer service and healthcare. Skilled in team leadership, problem-solving, and organizational management. I am most definitely committed to driving customer satisfaction and operational efficiency in fast-paced environments. CNA certified and now phlebotomy certified professional. I have clinical experience in patient care, specimen collection, and infection control. I have a strong ability to assist providers, perform lab procedures, and perform compassionate patient support. I am extremely motivated to expand skills in a medical assistant role here with Multi-specialty Clinic.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Cashier
Brookshire's Grocery Company
Natchitoches, LA
10.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and ensured satisfaction.
- Maintained accurate cash drawer, reconciling at shift end.
- Organized merchandise displays to enhance shopping experience.
- I worked as a cashier for one year then got promoted to work as a self-checkout attendant.
CNA
Courtyard Nursing Home
Natchitoches, LA
01.2024 - 05.2024
- Assisted residents with daily living activities, promoting independence and enhancing quality of life.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions.
- Maintained cleanliness and safety of resident areas, adhering to infection control protocols.
- Collaborated with healthcare team to develop individualized care plans tailored to resident needs.
- I also did volunteer work as a CNA to simply gain experience
- I also have clinical experience working as a CNA as well
Cashier Assistant Manager
Family Dollar
Natchitoches, LA
04.2019 - 07.2020
- Supervised daily cashier operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new cashiers on company policies and procedures.
- Implemented inventory management practices to maintain stock accuracy.
- Assisted in developing staff schedules to optimize workflow and coverage.
- I started as a cashier then got promoted to be assistant store manager within a few months!
- I opened and closed the store and handled the deposits whenever I had a closing shift.
Education
High School Diploma -
Natchitoches Central High
Natchitoches, LA05-2019
Phlebotomy
Bossier Parish Community College
Natchitoches, LA05-2026
Skills
Good communication skills
Good listening skills
Good with teamwork
6 years of customer service experience
Good leadership skills
Good time management skills
Good adaptability skills
Good problem solving skills
Good organizational skills
Certification
CNA Certified
Phlebotomy Certified
Timeline
CNA
Courtyard Nursing Home
01.2024 - 05.2024
Cashier
Brookshire's Grocery Company
10.2021 - Current
Cashier Assistant Manager
Family Dollar
04.2019 - 07.2020
Phlebotomy
Bossier Parish Community College
High School Diploma -
Natchitoches Central High