Sharika Strickland

Adept at managing high-stress situations and prioritizing tasks, I enhanced emergency response times and customer satisfaction at Wake County Government. Skilled in emergency management and teamwork, my proactive approach led to improved operational efficiency and support during critical incidents, demonstrating a significant impact on both team productivity and community safety. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.