Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharika Williams

Houston,TX

Summary

Detail-oriented and adaptable Medical Biller Specialist with over 3 years of experience in managing accounts receivable, processing insurance claims, and resolving billing discrepancies. Highly proficient in revenue cycle management, healthcare compliance, and leveraging strong analytical and problem-solving skills to improve financial outcomes. Proven background in customer service with a focus on delivering excellent patient support and building positive relationships.

Overview

12
12
years of professional experience

Work History

Medical Biller Specialist (Remote)

TSI
09.2022 - Current
  • Supported month-end closing activities by performing account reconciliation and analyzing performance trends.
  • Processed electronic remittance (ERA) and manual payments for both insurance companies and patients.
  • Investigated and resolved a high volume of denied and rejected claims, including the submission of appeals, to ensure maximum reimbursement.
  • Updated and ensured the accuracy of customer records and payment information in internal systems.

Material Handler/Packer

Frito-Lay
09.2021 - 10.2022
  • Expedited order fulfillment by efficiently picking, packing, and shipping products to customers.
  • Safely and proficiently operated a forklift to load and unload pallets and cases from trailers.
  • Managed stock by loading and unloading freight and organizing empty pallet boards for storage.

Customer Service Representative

Walmart
09.2018 - 10.2019
  • Processed credit and debit card transactions and managed cash register operations.
  • Handled a high volume of guest complaints with empathy and understanding, driving customer loyalty.
  • Reduced wait times for guests by streamlining check-in and check-out processes.
  • Organized and zoned the area to improve merchandise display and ensure a safe, clean working environment.

Warehouse Associate

ICQA, Amazon
10.2017 - 03.2018
  • Maintained high standards for quality and safety, consistently meeting or exceeding productivity targets.
  • Achieved daily targets by collaborating effectively with team members.
  • Managed inventory by counting, stocking, and preparing merchandise for shipment.

Cashier

Sam’s Club
07.2014 - 10.2016
  • Processed customer transactions while consistently meeting performance goals.
  • Provided proactive customer service by identifying customer issues and promoting relevant products.
  • Maintained a safe and clean shopping environment by following company policies.

Warehouse Supervisor/Data Entry Clerk

Second Mile
09.2013 - 07.2014
  • Supervised the movement of inventory to and from the warehouse, maintaining organized storage.
  • Processed client documents by accurately inputting alpha-numeric data and resolving discrepancies.
  • Reconciled inventory variances by conducting monthly physical counts.

Education

High School Diploma - undefined

Rancho Verde
Moreno Valley, CA

Skills

  • Medical Billing & Claims Processing
  • Revenue Cycle Management (RCM)
  • Account Reconciliation
  • Insurance Verification
  • Claims Processing (Electronic and Manual)
  • Appeals and Dispute Resolution
  • HIPAA and Regulatory Compliance
  • EOB Analysis
  • Denial Management
  • Aging Reports Analysis
  • Billing Codes

Timeline

Medical Biller Specialist (Remote)

TSI
09.2022 - Current

Material Handler/Packer

Frito-Lay
09.2021 - 10.2022

Customer Service Representative

Walmart
09.2018 - 10.2019

Warehouse Associate

ICQA, Amazon
10.2017 - 03.2018

Cashier

Sam’s Club
07.2014 - 10.2016

Warehouse Supervisor/Data Entry Clerk

Second Mile
09.2013 - 07.2014

High School Diploma - undefined

Rancho Verde

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Sharika Williams