Shari Knight Kaufman
San Francisco,CA
Summary
Highly skilled and reliable professional with a strong background in hospitality and events management. Proficient in handling complex calendars, travel arrangements, and confidential communications. Expertise in project management, cross-functional collaboration, and change management within the fast-paced sports and entertainment industry. Seeking to leverage my expertise to contribute to the success of a dynamic and forward-thinking organization.
Overview
14
14
years of professional experience
Work History
Director, Office of the CEO & VIP Guest Services
Golden State Warriors & Chase Center
04.2019 - Current
- Executive Support: Manage the daily operations of the Office of the CEO and Co-Executive Chairman including complex calendar management, meeting coordination and preparation, vetting speaking requests and appearances, and
- Hospitality: Manage hospitality for events and games at Chase Center for CEO, Co-Executive Chairman, board members and all VIP guests.
- Travel Arrangements: Complex commercial and private travel coordination for CEO and board members including air and ground transportation, hotel reservations, hospitality, security, visas and other travel documentation.
- Event Planning: Manage and execute 50+ events per year ranging in scope from intimate VIP dinners to company-wide international events.
- Board Relations: Manage all contractual obligations for the General Partners and Executive Board including board meetings, video conferences, travel and hospitality.
- Project Management: Project lead for NBA Global Games trip to Japan in 2022 for 200 attendees including players, coaches, team executives, owners and sponsors.
- Communications: Draft internal and external communications on behalf of the CEO.
- Relationship Building: Adept at establishing positive relationships with board members, executives and key stakeholders.
- Confidentiality: Ability to handle sensitive and confidential information with the highest level of professionalism and discretion.
- Diplomacy: Exercise tact and diplomacy while working with diverse personalities on the board.
- Adaptability: Ability to adapt to changing priorities in a high growth, fast paced environment and handle unexpected situations with professionalism and calm.
- Team Support: Manage and mentor a team of 3 full time VIP Guest Service Managers in addition to the Executive Assistant to the President.
Senior Executive Assistant to the President & CEO
Golden State Warriors
04.2014 - 04.2019
- Executive Support: Provided comprehensive executive support to the President & CEO including calendar manage, complex travel coordination, task prioritization and relationship management.
- Strategic Planning: Collaborated with the Executive Team to develop and implement strategic plans and operations for the development of a new state of the art sports and entertainment venue in San Francisco.
- Communications: Facilitated clear and effective communication on behalf of the President internally between departments and externally to the Board.
- Stakeholder Management: Built and maintained positive relationships with key internal and external stakeholders including members of the Executive Team, corporate partners, elected officials, and board members.
- Event Management: Planned and executed high profile external events honoring the President including: NBA Hall of Fame Induction Ceremony and ADL Torch of Liberty Award.
- External Relations: Managed speaking and appearance requests in partnership with internal Communications team.
- Project Management: Project lead for NBA Championship parades and civic celebrations in 2015, 2017, and 2018. Led the NBA Global Games trip to Shenzhen & Shanghai (2018) and Beijing (2015).
- Time Management: Demonstrated excellent time management skills to meet deadlines while simultaneously managing competing priorities of high importance.
- Meeting Coordination: Coordinated and led weekly Executive Team meetings and quarterly board meetings on behalf of the President responsible for drafting agendas, creating presentations, tracking action items and recording minutes.
Executive Assistant to the President & CEO
Golden State Warriors
06.2011 - 04.2014
- Calendar Management: Managed complex schedules, meetings and appearances ensuring efficient use of their time.
- Travel Arrangements: Planned and coordinated domestic and international travel arrangements including flights, hotels, transportation and itineraries.
- Expense Management: Processed travel and business expenses for reimbursement in a timely and organized manner.
- Board Relations: Created and executed annual investor board calendar fulfilling all contractually obligated calls, meetings, travel and special event privileges.
- Change Management: Led and supported organizational change initiatives after new ownership to ensure transitions and minimal disruptions.
- Organizational Efficiency: Helped identify opportunities to improve operational efficiency while leading new strategies to streamline processes.
- Event Management: Planned and executed annual Executive Team offsite including venue research, vendor and contract negotiations, agenda creation, itineraries and tracking action items.
- Confidentiality: Maintained high level of confidentiality regarding sensitive documents and information related to executives and the organization.
Business Operations Coordinator
Golden State Warriors
09.2009 - 04.2011
- Project Coordination: Successfully managed multiple projects simultaneously.
- Vendor Management: Established and maintained strong relationships with vendors, negotiating favorable terms and ensuring timely delivery and execution.
- Client Relations: Managed VIP clientele delivering the highest level of service for events at Oracle Arena while delivering new solutions to improve customer experiences.
Education
Bachelor of Arts - English
Purdue University
West Lafayette, IN12.2008
Skills
- Project Management
- Executive Communications
- Strategic Planning
- Change Management
- Adaptability
- Relationship Building
- Leadership
- Board Relations
Affiliations
‘Women of the Warriors’ Employee Resource Group
Executive Level Sponsor & Founder
Best Buddies California
Advisory Board Member
2018 & 2019 ‘Champion of the Year’ Candidate
WISE
Women in Sports & Entertainment
Member
EAO
Executive Assistants Organization
Member & Guest Speaker
Kappa Alpha Theta Sorority
Alumnae
Timeline
Director, Office of the CEO & VIP Guest Services
Golden State Warriors & Chase Center
04.2019 - Current
Senior Executive Assistant to the President & CEO
Golden State Warriors
04.2014 - 04.2019
Executive Assistant to the President & CEO
Golden State Warriors
06.2011 - 04.2014
Business Operations Coordinator
Golden State Warriors
09.2009 - 04.2011
Bachelor of Arts - English
Purdue University
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