Sharil Snyder
Gales Creek,United States
Summary
Proven track record in office administration and relationship building, notably at Visiting Angels Home Care. Excelled in document control and customer relations, boosting client satisfaction. Skilled in prioritizing tasks and managing budgets efficiently, achieving a significant increase in operational productivity. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Visiting Angels Home Care
2023.12 - 2024.06
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Caregiver
Visiting Angels
2023.05 - 2023.12
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Owner/Operator
Grandma's Place Jams
1999.04 - 2023.05
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Prepared annual budgets with controls to prevent overages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Owner/Operator
The Log Cabin Inn and Hits The Spot Cafe
2006.05 - 2019.01
- Prepared annual budgets with controls to prevent overages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Operated with safety and skill to avoid accidents and delays.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Planned and executed strategies to increase customer loyalty and retention.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Senior Escrow Officer
Transnation Title Insurance Company
1993.04 - 2007.06
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Communicated requirements and title exception information to clients.
- Opened incoming orders and set up escrow files within 2 hours of receiving purchase agreement.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Followed-up on status of releases, policies, and return of recorded documents.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Forwarded title clearing documentation to title officer for approval.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Checked signatures and legal descriptions for accuracy and integrity.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Explained very technical financial information to applicants in easy to understand language.
- Researched and updated industry knowledge on changing legislation and regulations.
- Developed and maintained relationships with customers, lenders and other third parties.
Education
No Degree - Business Management
Central Oregon Community College
Bend, OR03.1981
Skills
- Scheduling
- Office Administration
- Document Control
- Clerical Support
- Bookkeeping
- Customer Service
- Administrative Support
- Relationship Building
- Verbal Communication
- Customer Relations
- Payroll and budgeting
- Prioritization
Languages
Spanish
Limited Working
Timeline
Administrative Assistant
Visiting Angels Home Care
2023.12 - 2024.06
Caregiver
Visiting Angels
2023.05 - 2023.12
Owner/Operator
The Log Cabin Inn and Hits The Spot Cafe
2006.05 - 2019.01
Owner/Operator
Grandma's Place Jams
1999.04 - 2023.05
Senior Escrow Officer
Transnation Title Insurance Company
1993.04 - 2007.06
No Degree - Business Management
Central Oregon Community College
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