Sharima Garza
Houston,TX
Summary
Dynamic retail professional with experience as a General Merchandise Assistant Manager at T.J.Maxx, excelling in inventory management and customer service. Proven ability to enhance merchandise presentation and reduce shrinkage through effective loss prevention strategies. Strong leadership and communication skills drive team success and elevate customer satisfaction.
Overview
11
11
years of professional experience
Work History
General Merchandise Assistant Manager
T.J.Maxx
Houston, TX
10.2014 - Current
- Assisted in inventory management and organization of merchandise displays.
- Supported team in maintaining store cleanliness and presentation standards.
- Learned operational processes for stocking and replenishment of products.
- Collaborated with team members to enhance customer service experiences.
- Gained familiarity with point-of-sale systems for transaction processing.
- Participated in training sessions to develop product knowledge and sales techniques.
- Aided in implementing store promotions and visual merchandising strategies.
- Engaged with customers to address inquiries and provide assistance as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Reduced shrinkage rates by monitoring security measures and implementing loss prevention strategies.
Education
Hospitality And Tourism Management
Center Of Employment
Belize, C.A07.2004
General Studies
Escuela Secundaria Mexico
San Roman Corozal, Belize 05.1999
Skills
- Store operations
- Task delegation
- Merchandising strategies
- Policy enforcement
- Employee scheduling
- Product display
- Price negotiation
- Sales analysis
- Sales promotions
- Promotional planning
- Stock control
- Merchandise presentation
- Retail display setup
- Maintaining stock levels
- Stock replenishment
- Inventory control
- Inventory management
- Stockroom organization
- Pricing strategy
- Stock management
- Shipment processing
- Seasonal planning
- Report generation
- Merchandising logistics
- Fixture updates
- Sales floor resets
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team leadership
- Verbal and written communication
- Decision-making
- Problem resolution
- Hiring and training
- Recruitment and hiring
- Training and development
- Operations management
Languages
English
Native or Bilingual
Timeline
General Merchandise Assistant Manager
T.J.Maxx
10.2014 - Current
Hospitality And Tourism Management
Center Of Employment
General Studies
Escuela Secundaria Mexico