Sharima Rodriguez-Montanez

Performed medical records management, including filing, organizing and scanning documents.

• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Ensuring that all HIPAA regulations are in place for patient information and the safety of my patients.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Managed electronic health records, ensuring accuracy and compliance with regulations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Measured patient pulse oximetry.
• Prepared lab specimens for diagnostic evaluation.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

• Assist nurse practitioners and doctors in scheduling patients for their next appointment, scheduling new patients with the appropriate provider, and assisting patients with any questions and concerns they may have.
• Call other health care clinics to obtain medical records, fax medical records from the clinic to different offices, schedule appointments, room the patient and get vitals, and start the visit for the providers.
• Ensuring that all HIPAA regulations are in place for patient information and the safety of my patients.
• Trained to use the Electronic Medical Record (EMR) system Epic.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

• Proper handling of cash and credit card transactions, answering phone calls from guests calling the property to schedule reservations, and answering any questions regarding local events and restaurants in the area.
• Managed front desk operations, ensuring efficient check-in and check-out processes.
• Developed strong relationships with repeat guests, fostering loyalty and repeat business.
• Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
• Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
• Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
• Collected room deposits, fees, and payments.
• Conducted regular inventory assessments for front desk supplies to avoid shortages that could negatively impact guest experience.
• Increased hotel revenue by upselling rooms and promoting additional services or amenities when appropriate.
• Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
• Prepared reports on guest satisfaction levels and other metrics.

• The front desk manager assists hotel guests in checking in and out of the property.
• Properly handled cash and credit card transactions and answered phone calls from guests calling the property to schedule reservations.
• Answering any questions regarding local events and restaurants in the area.
• Responsible for the accounts payable and the accounts receivable, scheduled group reservations, and assisted with the housekeeping responsibilities.