Sharina Camacho
Mukilteo,WA
Summary
Customer service professional with solid background in managing customer interactions and ensuring satisfaction. I am known for reliability, adaptability, and consistently achieving positive outcomes.
Overview
6
6
years of professional experience
Work History
Customer Service Advisor
Pick-n-pull Auto Parts & Recycling Center
12.2024 - 12.2025
- Excelling in a fast-paced environment by effectively managing high volume calls, remaining calm when under pressure, and prioritizing meeting company goals.
- Learning how to upsell products to customers that’ll benefit them and ensure the customer is satisfied with their purchase.
- On a daily basis, I learned about new auto parts, where they go, how they work, and interchange to better assist customers.
- Managed the team, assisting in teaching new hires, effectively managing lunches, breaks, and keeping the team focused.
Homecare Provider
Pacific Homecare Services
11.2023 - 09.2024
- Working in clients homes providing non-medical service to all ages who require assistance with living needs
- Trained to assist different types of disabilities and ensure safety, comfort, and convenience to all clients.
- Learning different teaching styles to help clients who are non verbal or need help communicating, always adjusting to how the client wants and can communicate.
Barista
Starbucks
06.2021 - 09.2024
- Memorized over 50 menu items to create customized beverages for 200+ customers a day
- Accurately managed cash flow operations totaling $1,000-$4,000 per shift
- Built rapport with new and returning customers to promote the company's mission and values
- Became barista trainer to teach new hires on menu items, computer systems, company standards, and customer service expectations
Small Business Owner
01.2020 - 01.2021
- Sell paintings - to people around the world as a side job.
- First job in which it taught me how to calculate prices and keep focus on time management.
- 8 Months
Education
High School Diploma -
Shoreline Community College
Seattle, WA05-2028
Skills
- Problem Solving
- Critical Thinker
- Customer relations
- Emotional Intelligence
- Strong Work Ethic
- Team Player
- Leader
LANGUAGES
English - fluent
Spanish - fluent
Timeline
Customer Service Advisor
Pick-n-pull Auto Parts & Recycling Center
12.2024 - 12.2025
Homecare Provider
Pacific Homecare Services
11.2023 - 09.2024
Barista
Starbucks
06.2021 - 09.2024
Small Business Owner
01.2020 - 01.2021
High School Diploma -
Shoreline Community College