Sharina Martinez

Accomplished Front Desk Agent with a proven track record of enhancing guest satisfaction at Hilton through exceptional customer service and efficient problem-solving. Skilled in cash handling and maintaining high standards of professionalism. Demonstrated ability to improve return visits by resolving issues promptly and maintaining a welcoming environment.

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.