SHARIQ MEMON

• Kept accurate records of defective units or products.
• Set up machines to start production cycles and controlled machine settings.
• Efficiently read and interpreted blueprints.
• Fed raw materials into machines.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.
• Inspected finished products for quality and adherence to customer specifications.
• Inspected products and machines to maintain quality and efficiency.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Performed general equipment maintenance and repair to minimize downtime.
• Prepared reports and technical documentation of day-to-day production processes.
• Monitored employee actions for adherence to safety procedures.
• Assembled [Type] products according to changing daily work orders and specific customer needs.

Customer Service

• Employee of the month two months in a row.
• Maintained up to date knowledge of store policies regarding payments, return and exchange.
• Prevented store losses using awareness, attention to detail and integrity.
• Developed highly empathetic relationships and earned reputation for exceeding sales goal.
• Cross-trained and provide back-up for other customer service representative when needed.
• Work as a team member performing cashier duties, product assistance and cleaning.

• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Worked with users to determine areas of technology in need of improved usability.
• Established network specifications and analyzed workflow, access, information and security requirements.
• Implemented corrective plans of action for network availability, utilization and latency.
• Provide day to day IT support to over 100 employees.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Evaluated latest technology innovations and adopted cost-effective, useful solutions.
• Provisioned new software and hardware for use according to internal business and security policies.
• Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.
• Mentored and trained new staff to build highly-productive group of [Interns].
• Completed reports detailing network and systems performance, costs and downtime issues.
• Managed onboarding and offboarding of employees.
• Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for [200] users.
• Planned and implemented complex internet and intranet applications on multiple platforms.
• Orchestrated integration and communication of software upgrades.
• Developed programs to integrate and update software products and improve system compatibility.

• Provide day to day IT support to over 100 employees at ESPN Broadcast Radio.
• Upgraded and re-installed Cisco 1900 router and later performed usability testing on the existing network for optimal performance.
• provided support to VP of IT on Network printer issue during a field trip to Redskins Stadium at Fedex field.
• Managed the design installation and management of organization wide lead area network,segment and internet system.
• Optimize network performance at reliability by maintaining hardware and software, analyzing technical issue and ensuring availability to system user.
• Implement effective security measures to protect data, software and hardware.
• Deliver Tier 1 network ticketing support to resolve all issue for 500 plus users.

• Oversaw day-to-day production activities in accordance with business objectives.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Defined, implemented and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Developed and implemented marketing strategies to increase in store and carwash revenues.
• Responsible for securing all State of Maryland business licenses from tobacco to food, beverage and lottery.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Identified opportunities to improve business process flows and overall departmental productivity.
• Established performance goals for department and provided methods for reaching milestones.
• Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
• Managed the day-to-day operations of the business with annual sales of over $1.4 million.
• Developed and implemented marketing strategies to increase in store revenues.
• Managed the financial cash flow of the business and provided payroll services to 12 employees.
• Forecasted daily petroleum consumption and procured it using online comparison engines to obtain competitive pricing.
• Built partnership with local businesses to generate new sales leads.
• Attend petroleum industry meetings and conferences nationwide.

• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Devised processes to boost long-term business success and increase profit levels.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Supervised construction projects of single-family homes.
• Organized networking events between new home buyers and realestate agents.