Sharis Tejada
Land O' Lakes,FL
Summary
Organized and Dedicated with successful experience in fast-paced office settings. Self- motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision. With the ability to maintain full-time position that offers professional challenges utilizing interpersonal, and problem - solving skills
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Treatment Coordinator
Westchase Premier Dental
03.2023 - 03.2024
- Provided excellent customer service to create positive experiences and build patient trust.
- Contributed to practice growth by actively participating in marketing initiatives aimed at attracting new patients.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Processed medical insurance claims and payments. Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
Rheumatologist Front Desk Receptionist
Sunshine Rheumatology
10.2022 - 02.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected payments, processed transactions and updated relevant records. Handled incoming and outgoing package deliveries.
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
- Entered and updated sensitive customer information during check-ins and room changes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
Front Desk Receptionist
Custom HealthCare
08.2021 - 02.2023
- Scheduling Appointments, File and Maintain Records.
- Receive payments and order lab supplies/equipment.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Enhanced patient education, providing them with tools to manage their pain independently at home.
Hostess
The Cheesecake Factory
09.2019 - 10.2021
- Managed Reservations efficiently to accommodate walk-in guest and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Insurance Customer Service Representative
Maximus Federal Government
01.2018 - 08.2019
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders..
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
Sales Associate
Victoria Secret
09.2016 - 12.2017
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Lodi High School
Lodi, NJ06.2017
Skills
- Fluent Bilingualism
- Interpersonal Communication
- Computer Proficiency
- Collaboration/ Teamwork
- Problem-Solving Abilities
Certification
- Licensed Bartender
Timeline
Dental Treatment Coordinator
Westchase Premier Dental
03.2023 - 03.2024
Rheumatologist Front Desk Receptionist
Sunshine Rheumatology
10.2022 - 02.2023
Front Desk Receptionist
Custom HealthCare
08.2021 - 02.2023
Hostess
The Cheesecake Factory
09.2019 - 10.2021
Insurance Customer Service Representative
Maximus Federal Government
01.2018 - 08.2019
Sales Associate
Victoria Secret
09.2016 - 12.2017
High School Diploma -
Lodi High School
Similar Profiles
April SimmonsApril Simmons
Office Manager at Premier Dental GroupOffice Manager at Premier Dental Group
Hebert vuHebert vu
General Dentist at Premier DentalGeneral Dentist at Premier Dental
Yolanda SuarezYolanda Suarez
Office Manager at Premier Dental ClubOffice Manager at Premier Dental Club
Katelyn ProssickKatelyn Prossick
Volunteer at Grace Family ChurchVolunteer at Grace Family Church
Brianna ChalfantBrianna Chalfant
Taekwondo Instructor at Reflex Martial ArtsTaekwondo Instructor at Reflex Martial Arts