Compassionate and empathetic worker with over 3 years of experience in fast food, retail, security and caregiving roles. Ability to adapt quickly, ensure safety and provide exceptional service to customers & clients. Very strong communication and leadership skills, along with reliability and integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Aide
365 Health Services
Philadelphia, PA
10.2022 - 09.2025
Assisted clients with daily living activities, ensuring comfort and safety.
Monitored client health status, reporting changes to supervisor.
Provided companionship and emotional support to clients.
Administered medications as prescribed, following instructions to care plans.
Performed light housekeeping duties including laundry, linen changes, sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Retail Sales Associate Cashier
Macy's
Philadelphia, PA
09.2022 - 12.2022
Maintained accurate cash drawer and balanced end-of-day sales reports consistently.
Trained new staff on cash handling procedures and customer service protocols.
Assisted customers with product inquiries, and a great shopping experience.
Resolved customer complaints effectively and respectfully.
Maintained a clean and organized store environment.
Helped customers complete purchases, locate items, and join reward programs.
Unarmed Security Guard
Allied Universal Security Services
Philadelphia, PA
08.2020 - 07.2022
Monitored premises to ensure safety and security of property & those on property.
Conducted regular patrols to identify potential safety hazards or suspicious activities.
Maintained accurate logs of daily activities, incidents, and observations for supervisor review.
Completed full building and grounds patrols to spot and investigate concerns.
Assisted visitors and customers to provide directions, answer questions and meet requests.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Retail Sales Associate Cashier
Burlington
Philadelphia, PA
10.2019 - 06.2020
Assisted customers by answering questions and fulfilling requests.
Making sure customers were satisfied by providing amazing service and addressing shopper inquiries.
Managed returns and exchanges, resolving customer issues promptly and professionally.
Drive-Thru Cashier
McDonald's
Philadelphia, PA
06.2018 - 03.2020
Managed cash register operations, ensuring accurate transactions and quick service.
Trained new staff on operating procedures and customer service standards.
Make initiatives to improve drive-thru efficiency, resulting in reduced wait times.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Presented outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Home Health Aide
BAYADA
Philadelphia, PA
10.2018 - 06.2019
Maintained accurate documentation of client progress and services provided.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary.
Maintained a clean and safe home environment for patients.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Did light laundry, grocery shopping and other light housekeeping duties as instructed by client.