Sharita Nelson
Redan,Georgia
Summary
Very enthusiastic when it comes to working with people and providing good customer service skills. Very proficient in time management, Dedicated and dependable when it comes to my career. I am always looking for a place to elevate in whatever career fields I am working. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Dream Technologies
Riverdale, GA
01.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Nutritionist
Gwinett County Schools
Gwinett, GA
01.2022 - 12.2022
- Developed and implemented nutrition plans tailored to individual patient needs.
- Conducted nutritional assessments of patients, including review of medical history and laboratory results.
- Provided education on healthy eating habits, food selection and preparation.
Education
High School Diploma -
Dekalb School Of The Arts
Avondale Estates, GA05.2011
Skills
- Call Management
- Inbound and Outbound Calling
- Data Collection
- Report Generation
- Consultative Sales
- Scheduling
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft Powerpoint
Languages
English
Professional
Spanish
Elementary
Timeline
Customer Service Representative
Dream Technologies
01.2023 - Current
Nutritionist
Gwinett County Schools
01.2022 - 12.2022
High School Diploma -
Dekalb School Of The Arts
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft Powerpoint
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