Strategic Talent Acquisition Advisor known for high productivity and efficient task completion. Possess specialized skills in candidate sourcing, recruitment marketing, and stakeholder engagement. Excel in communication, adaptability, and problem-solving to meet diverse hiring needs. Committed to leveraging these abilities to identify and attract top talent effectively.
Hi, I’m
Sharitta Glover
Germantown,MD
Summary
Overview
10
years of professional experience
Work History
US Agency for International Development (USAID)
Talent Acquisition Advisor-Staffing and Recruitment-Office of Human Capital and Talent Management
08.2021 - Current
Job overview
- Oversee onboarding process for new hires after the selection process which includes initiating security clearance, conduct review of official transcripts and other qualification documents, and superior qualification review process for salary negotiations
- Drafted vacancy announcements on USA Staffing for various offices and bureaus across the agency
- Conducted qualification reviews for candidates for candidates who applied for job posting
- Developed new hire manual for new hire employees- including entry level through senior level employees
- Conduct new hire orientation for new civil service employees providing an overview of the HR Systems and HR Documents required once onboarded with USAID
- Manage the onboarding process for current federal employees transferring to USAID including confirming the release date with the losing agency and requesting eOPF documents
- Directly work with of HR Assistants in compiling required forms from new hires to initiate PAR Actions in HR Connect
- Provides guidance and instruction in the preparation of Service Computation Dates for annual leave and retirement
- Advise management on recruitment strategies, sources, and special programs that align with organizational strategic plans, and emphasize diversity in staffing positions
- Coordinates recruitment/examining activities for positions
- Provide position management and organizational development advisory services to managers and employees of assigned organizations based on organizational business needs, job standards, job descriptions and classification standards
- Advises employees on eligibility and requirements for enrolling in the Federal Employees Health Benefits Program
- Advises employees on eligibility and options for enrolling in the Federal Employees' Group Life Insurance Program
- Provide recommendation for improvement in position and organization structure, reorganization, consolidation, or realignment of existing functions
- Provide management consultative services to managers of assigned organizations addressing organizational business needs, job standards, job descriptions and classification standards
- Provides HR policy guidance and interpretation to employees, management, and the AMS community
- Collaborate with customers and other HR Specialists to identify process challenges and assist in creating solutions improving effectiveness and efficiency
- Monitor ServiceNow ticketing system to ensure timely and accurate responses are provided to customer regarding recruitment or onboarding issues
- Review Recruitment Packages submitted by hiring Managers to ensure all required documents are submitted with accuracy before committing candidate to Navigate Onboarding System
- Works closely with Navigate Onboarding Task Team to ensure the seamless onboarding of General Schedule (GS) new hire employees
- Draft and issue Tentative Job Offer and Final Job Offer to Civil Service Candidates in Navigate (Onboarding System)
- Provide training to Bureaus and Independent offices on new Human Resource Systems in launchpad
- Support Diversity, Equity, and Inclusion Council through project-based assignments to enhance policy and procedures for Human Resources and Agency-Wide Initiatives
- Work alongside Pathways Internship Program to assist with the selection process for the Pathway Internship Program
- Conducted meetings with clients from various Bureaus/Independent Offices on various hiring concerns
- Analyze data reports for Senior Leadership Meetings
- Performs other duties as assigned that align with supporting the Human Capital Service Center (HCSC) Team
US Agency for International Development (USAID)
Human Resource Advisor-Performance Management-Awards and Recognition Division
01.2020 - 08.2021
Job overview
- Review incoming award nominations and determining the appropriate course of action towards completion
- Monitor ServiceNow database and ensure that timely and accurate responses are provided to customers
- Monitor the HR-Connect Proxy and processing a full range of awards (cash, time off, etc.)
- Support and assemble Special Awards Committee (SAC) panel and materials for Agency-level award nominations review cycle
- Establish clear goals for employees and teams, and update them as needed
- Track employee performance against goals and provide feedback
- Identify training needs and arrange training sessions
- Address performance-related problems and disputes
- Assist in facilitating the SAC process
- Process updates related to SAC meetings; recommend process improvements
- Assist with the coordination of the Agency’s awards ceremony
- Provide general advisory services to department managers regarding Performance Management Policies and Procedures
- Update and draft new policy language for Performance Polices in the Advanced Directives System (ADS) for clients in various offices/bureaus
- Serve as Diversity, Equity, Inclusion and Accessibility Council member to develop agency-wide initiatives for Diversity and inclusion in the workplace
- Conduct Trainings and Seminars on Performance Management Systems and Programs
- Assist Center Director of Performance Management with developing and overseeing Awards and Recognition Program
- Oversee Pathway Interns assigned to the Performance Management Division and delegated work projects based on workforce demands/organizational need
- Processed PAR Actions for Performance Management and Annual Awards
- Conducted semi-annual audits of awards program to ensure proper use of Agency Funds per OPM guidelines and Regulations
- Advised Senior Management on Performance Management Polices and Internal Processes and Procedures
- Performs other duties as assigned that align with supporting the Office of Human Capital and Talent Management- Center for Performance Excellence (HCTM/CPE) Team
- Identified potential client needs through active listening and assessment techniques.
- Delivered presentations at conferences or forums about resource advising initiatives.
- Compiled data reports related to program outcomes for internal use or external stakeholders.
- Developed individualized action plans for clients that identified goals, strategies and timelines.
- Maintained accurate records of all client interactions using an electronic database system.
University of Maryland Medical Systems
Talent Acquisition Specialist
03.2017 - 01.2020
Job overview
- Administered various human resource strategic plans and procedures for organizational personnel.
- Conducted full-cycle recruitment efforts for all exempt and non-exempt personnel.
- Develop a new hire orientation presentation and conduct new hire orientation.
- Managed Human Resource Information Systems records and compiled statistical reports for senior leadership.
- Managed the onboarding process for new hire employees, which included conducting phone screenings, scheduling face-to-face interviews, extending job offers, drafting offer letters, issuing and collecting new hire paperwork, enrolling employees in benefits, and requesting HR system access for new hires.
- Drafted and posted a job posting for vacant positions on LinkedIn and Indeed.
- Managed and conducted job fairs at local University of Maryland hospitals for prospective employees.
- Managed the tuition reimbursement for employees, alongside payroll.
- Conducted training workshops for professional development.
- Assisted with offboarding of employees through outtake meetings and employee surveys.
- Managed the Awards and Recognition Program for employee engagement and morale.
- Worked with senior leadership to develop strategic action plans pertaining to Diversity, Equity, and Inclusion (DEI) initiatives.
- Delivered a monthly management analysis with an overview of HR activity for recruitment initiatives.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Collaborated with HR and department managers to forecast future hiring needs and develop talent acquisition plans.
- Conducted exit interviews to gather feedback and improve retention strategies.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
- Developed and delivered training to hiring managers on effective interviewing techniques and diversity hiring practices.
- Enhanced employer branding through strategic partnerships, events, and social media presence.
- Conducted interviews to assist management in selecting most qualified candidates.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Reviewed referral candidates and contacted qualified individuals to request applications.
Government ContractorWashington Navy Yard
Verifying Official/ Benefit Specialist
05.2016 - 03.2017
Job overview
- Representative for the ID Card Section to support the personnel within the Washington Metropolitan Area comprised of Active Duty, Reserve, and National Guard, their family members, retirees, 100% Disabled Veterans, DOD Civilians, and Contractor personnel
- Input and retrieved data from the Defense Eligibility Enrollment Registry System (DEERS) utilizing the Real-time Automated Personnel Identification System (RAPIDS)
- Verify personal data to authorize benefits through Tricare
- Determine expiration dates, and services/privileges for which applicants are eligible
- Responsible for taking ID card photographs, typing card information, fingerprinting applicants and distributing ID Cards to customers
- Maintain a daily report of all ID Cards issued and accounts for all cards issued and responsible for retuning all expired and invalid ID Cards to the Site Security Manager (SSM) or the Chief, ID Card Section
- Respond to inquiries concerning ID card privileges; operate computer terminal to input and retrieve from the Real-Time Automated Personnel Identification System (RAPIDS) which controls the medical coverage database for the Defense Eligibility Enrollment System (DEERS)
- Verify enrollment and eligibility for TRICARE
- Responsible for maintaining operating supplies such as camera film, and various ID card application forms
- Determine eligibility for each Military Personnel and their family members
- Maintain Personnel files within the Database system and resolve any discrepancies
- Maintain proficiency by training on RAPIDS as often as possible
- Administrative task; routing phone calls to appropriate departments, filing, faxing, and the retrieval of information via email and fax from clients
- Assurance that all incoming documents have been properly screened for clarity, accuracy; spelling, and grammatical errors prior to distributing correspondences to the department
- Maintains files on physical security violations and verifies information retrieved from the database to prepare letter citing the type of physical security violation for Site Manage
- Develop and conduct monthly department training on customer service
- Manage program evaluation and monthly reports
- Responds to routine and non-technical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from files
- This may involve determining whether, or not to release the information based upon the nature or degree of sensitivity of the information and the requester’s authority to receive the information
- Performs timekeeping functions for the Security Department, reviewing and ensuring all timesheets are properly coded and signed before submitting them to payroll in a timely manner
- Performing a variety of duties according to policy and procedures concerning visitor control, base access control, law enforcement and pass and identification services to NDW and its tenants’ commands, federal employees and members of the public located and or conducting business in buildings located on property under the control of NDW
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.
- Developed and maintained benefits policies and procedures manuals.
- Analyzed benefits usage and cost trends to advise on plan adjustments and negotiations with vendors.
- Maintained detailed records of employee benefits enrollments and changes for auditing and reporting purposes.
- Assisted employees with benefits enrollment and changes, providing guidance on plan options and implications.
- Assisted employees with filing claims for medical expenses or other eligible services covered by their plans.
- Developed and evaluated methods and techniques for selecting, promoting and training workers.
- Monitored open enrollments to ensure accuracy of employee selections and that deadlines were met.
- Conducted surveys and focus groups to assess employee satisfaction with benefits offerings and identify improvement areas.
- Participated in educational seminars related to industry trends in order to stay abreast of changes in laws governing employee benefit plans.
- Supported internal audit activities related to the review of vendor performance metrics such as response timeframes or customer satisfaction ratings.
- Implemented communication campaigns designed to increase awareness among employees about available benefits packages.
WMATA Medical ServicesWashington, D.C
Recruitment Specialist/ Project Coordinator (Contractor)
08.2015 - 04.2016
Job overview
- Prepared the necessary training materials and pre-employment documents.
- Pre-screened potential applicants for required or referred job qualifications through the WMATA database for future employment.
- Developed new hire orientation for new employees, distributing all required compliance documentation to meet federal guidelines with the Federal Transportation Authority.
- Support staff to the Department Director, assisting with travel arrangements and upcoming appointments.
- Managed and negotiated contracts with external outsourcing organizations.
- Managed and tracked compliance history prior to an employee beginning a scheduled assignment.
- Researched and evaluated the current files of current employees to ensure all applicable laws and regulations are being followed.
- Developed and managed monthly training sessions on leadership development.
- Managed and conducted monthly recruiting fairs for over 200 potential candidates.
- Prepared employees' charts within the Alpha order database system.
- Managed the production and assembly of employee charts.
- Created and tracked Department of Transportation cards for Metro employees.
- Met work standards by following production, productivity, quality, and customer service standards, resolving operational problems, and identifying work process improvements.
- Scheduled and prepared pre-employment hiring events for WMATA.
- Timely database entry of sensitive information for each new hire.
- Established recruitment requirements by studying organizational plans and objectives, and meeting with managers to discuss needs.
- Coordinated activities, resources, equipment, and information.
- Delivered training sessions to hiring managers on effective interviewing and selection techniques.
- Conferred with management to develop or implement personnel policies or procedures.
- Contacted all job applicants to inform them of their application status.
- Conducted reference checks on shortlisted applicants to verify experience and background details.
- Assist with the preparation of project proposals, timeframes, and schedules.
- Monitor and track the project's progression, and handle any issues that may have occurred.
- Point of contact and communicated the project status adequately to all participants.
- Created and maintained comprehensive project documentation, plans, and reports.
- Maintained a talent pipeline of potential candidates for future job openings.
- Collaborated with managers to understand job requirements and develop effective sourcing strategies.
- Scheduled in-person interviews for management review.
Staffing NowWashington, D.C
Human Resource Advisor
02.2015 - 08.2015
Job overview
- Provided administrative support to department and management team as needed through close observation of day-to-day operational needs
- Hosted recruitment fairs and conferences at historical black colleges/university
- Collaborate with and lead management in developing short- and long-range staffing plans to forecast human capital requirements, assess employee turnover patterns, and review past recruitment practices
- Serve as a senior consultant to employees, management, and the Administrative Staff, providing expert staff advisory services and interpretation of applicable regulations and policies
- Organized monthly orientation for new hires and managed continuing education for current employees
- Implement HR strategies that support business objectives, forecasting staffing needs, mitigating risk, structuring benefit packages, maintaining employee records, managing budgets, designing accountability mechanisms
- Administer or oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Collaborate with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention
- Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs
- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
Education
University of Maryland Global Campustrue
MS from Business Administration
03.2025
University Overview
Bowie State UniversityBowie, MD
MS from Human Resource Development/Project Management
01.2018
University Overview
Towson UniversityTowson, MD
BS from Family Science
01.2014
University Overview
Montgomery CollegeRockville, MD
AA from Associates of Arts
01.2011
University Overview
Skills
- Effective written and verbal communication skills
- Organizational Development/Organizational Behavior
- Marketing Strategies
- International HR Experience
- Strong organizational skills
- Google Workspace
- Client Consulting
- Talent acquisition
- Onboarding processes
- Employee training
- Performance management
- Recruitment strategies
- Data analysis
- Regulatory compliance
- Interview coordination
- Passive candidate engagement
- Hiring metrics analysis
- Workforce planning
- Job posting optimization
- Candidate experience improvement
- Recruitment event planning
- Remote hiring
- Candidate assessment
- Strategic sourcing
- Employee retention strategies
- Onboarding support
- Behavioral interviewing
- Global recruitment
- Screening resumes
- Application screening
- Candidate pipeline management
- Applicant tracking systems
- Americans with disabilities act (ADA)
- Policy and procedure writing
- Teamwork and collaboration
- MS Office Suite
- Change Management
- Employee Benefits Management
- Service Now
- HR Connections/Lawson
- Launchpad/Navigate
- Professional Development
Timeline
Talent Acquisition Advisor-Staffing and Recruitment-Office of Human Capital and Talent Management
US Agency for International Development (USAID)
08.2021 - Current
Human Resource Advisor-Performance Management-Awards and Recognition Division
US Agency for International Development (USAID)
01.2020 - 08.2021
Talent Acquisition Specialist
University of Maryland Medical Systems
03.2017 - 01.2020
Verifying Official/ Benefit Specialist
Government Contractor
05.2016 - 03.2017
Recruitment Specialist/ Project Coordinator (Contractor)
WMATA Medical Services
08.2015 - 04.2016
Human Resource Advisor
Staffing Now
02.2015 - 08.2015
University of Maryland Global Campus
MS from Business Administration
Bowie State University
MS from Human Resource Development/Project Management
Towson University
BS from Family Science
Montgomery College
AA from Associates of Arts
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