Dynamic and results-oriented professional with extensive experience in cleaning, maintenance, and customer service, notably with Anna's Professional Cleaning. Excelled in revitalizing living spaces and enhancing client satisfaction through meticulous cleaning and organizing abilities. Demonstrated teamwork and English language fluency, consistently exceeding client expectations without compromising on safety or efficiency.
Overview
25
25
years of professional experience
Work History
Professional House Cleaner
Anna's Professional Cleaning
06.2018 - 10.2024
Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
Wiped walls, decoration, and appliances.
Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
Managed inventory of cleaning supplies for optimal usage, reducing waste and saving costs.
Ensured cleanliness of exterior spaces such as patios and walkways through power washing and sweeping.
Disposed of trash and recyclables each day to avoid waste buildup.
Grounds Crew Member
A-1 Tree Service
01.2012 - 11.2018
Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
Promoted teamwork among crew members through clear communication and cooperation during project execution.
Improved safety on the grounds by promptly removing debris and maintaining walkways.
Removed weeds, hazards, and debris from common pathways to improve usability.
Removed debris and waste from outdoor areas.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
Streamlined work processes for increased efficiency, implementing best practices for tree trimming and removals.
Ensured environmental sustainability through responsible disposal of debris from trimming and removal projects.
Exceeded client expectations while maintaining the highest safety standards during tree trimming and removal projects.
Followed safety regulations and company procedures to safeguard personnel and equipment.
Operated shredding and chipping equipment and fed limbs and brush into machines.
Chopped and trimmed trees and operated chipping equipment for limbs.
Removed dead and excess branches from trees.
GM Clerk
Stater Bros
06.1999 - 04.2013
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to complete tasks quickly and efficiently, improving overall store performance.
Enhanced customer satisfaction by providing efficient and accurate assistance in selecting products.
Maintained a clean and safe shopping environment, ensuring compliance with company standards and regulations.
Managed merchandise returns, processing transactions accurately and following store policies.
Performed regular inventory audits to ensure accurate counts were maintained throughout the year.
Contributed to the success of promotional events by creating appealing displays that attracted attention from shoppers.
Communicated effectively with vendors to address any invoicing or stocking discrepancies swiftly.
Assisted in unloading shipments upon arrival, organizing products according to store layout guidelines for easy access during restocking efforts.
Coordinated with department managers on special orders or requests from customers for seamless fulfillment process.
Streamlined inventory management with consistent organization and restocking of shelves.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Greeted customers and directed to requested products.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Set and achieved company defined sales goals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Diploma - Basic
Paloma Valley High
Menifee, CA
06.1999
Skills
Chemical Handling
Dusting and polishing
Bathroom sanitization
Sanitizing skills
Teamwork
Customer Service
Cleaning and organizing abilities
Physically strong
Building Maintenance
Supply Inventory Management
Ergonomics and safety training
Commercial and residential cleaning
English language fluency
Hardworking
Timeline
Professional House Cleaner
Anna's Professional Cleaning
06.2018 - 10.2024
Grounds Crew Member
A-1 Tree Service
01.2012 - 11.2018
GM Clerk
Stater Bros
06.1999 - 04.2013
Diploma - Basic
Paloma Valley High
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