Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Sharla Morphew

Hot Springs,AR

Summary

Hardworking and passionate job seeker, functioning as an enthusiastic member of a health care team. Prioritizing patient needs by utilizing responsible judgement, organizational skills, knowledge, skills and past experiences within a healthcare setting. Ready to help any team achieve company goals.

Overview

18
18
years of professional experience

Work History

Co-owner / Business Administrative Assistant

Arkansas Cycle World
10.2020 - Current
  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Established team of motivated and highly skilled employees to help run business.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
  • Managed financial operations and investments to maximize profits and minimize costs.
  • Prepared annual budgets with controls to prevent overages.
  • Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.

Medical Laser Specialist - Marketing Assistant

Body Sculpture
06.2016 - 06.2020
  • Prepared and operated laser equipment to perform cosmetic medical procedures on patients.
  • Communicated with patients to evaluate skin conditions, and develop treatment plans for overall health and cosmetic needs.
  • Documented and charted patient treatment procedures and medical history to ensure accurate records.
  • Complied with safety regulations set by the American National Standards Institute on laser technology and application.
  • Maintained a working knowledge of assembly
    and function of devices and equipment.
  • Marketed, managed and evaluated business campaigns, organized and generated demands for products and services.
  • Reviewed advertising material for print and digital media.
  • Followed all company policies and procedures to deliver quality patient care.
  • Interpreted patients' needs and introduced services to fit specific requirements.
  • Maintained current understanding of market conditions, compliance standards and best practices within the healthcare scope.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Developed and managed relationships with key sales reps and partners to drive growth.
  • Analyzed marketing data and trends to identify opportunities for improvement.
  • Coordinated and executed marketing, social networking campaigns to generate new leads and sales opportunities.
  • Developed and implemented strategies to optimize digital marketing campaigns.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Monitored industry trends to adapt strategies accordingly.

Medical Laser Specialist / Team Lead Manager

Body Bronze Medical Spa
11.2013 - 05.2016


  • Listened and responded to patient requests and forwarded necessary information to superiors.
  • Performed a wide variety of cosmetic procedures under supervision of a medical director.
  • Evaluated and assessed client’s skin and body
  • Constructed treatment plans based on knowledge, personal goals and laser safety.
  • Lead team by means of training, strategy and monitoring progress towards goals set.
  • Implemented strong communication, problem solving,
    organizational and delegation skills.
  • Interpreted patients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Attended training programs to deepen professional skillset and assisted in training fellow employees on existing and new training programs.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Developed and managed relationships with key sales reps and partners to drive growth.
  • Collaborated with internal departments to align marketing campaigns.
  • Analyzed marketing data and trends to identify opportunities for improvement.
  • Developed and implemented systems to track patient feedback and satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and documented information into database system.
  • Evaluated patient needs and feedback to drive product and service improvements..
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Nursing Clinical Student Practical Nurse

Baptist Health Medical Center
07.2011 - 07.2013
  • Prepared and administered medications in accordance with established protocols.
  • Monitored patient vital signs and reported any changes to nursing staff.
  • Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
  • Documented and communicated patient information in EMR system for accurate tracking.
  • Observed and reported any changes in patient condition to proactively address potential risks.
  • Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
  • Maintained continuity of care by communicating changes in patient condition with physicians, family members, and other care team members.
  • Educated patients on nutrition, disease prevention and post-discharge care to support overall wellness.
  • Monitored patient status to report signs and symptoms of adverse reactions to medication.
  • Assessed patients and assisted in devising treatment methods designed to reduce pain and discomfort.
  • Recorded vital signs and intake and output of patients and documented information in [Software].
  • Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
  • Practiced patient care by taking vital signs and providing wound care for patients.
  • Monitored and documented patient intake and output levels and reported concerns to care team.
  • Interviewed patients to obtain medical and biometric information and provide physicians with data necessary to develop plans of care.
  • Administered medications and injections to patients.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Delivered emotional support to patients and families during challenging times.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Reviewed patient history to verify conditions and current medications.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Developed and implemented individualized patient care plans.
  • Helped patients complete bathing, dressing and eating.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Provided patient education on health care issues and prescribed medications.

Surgical Assistant - CST

Baptist Health Medical Center
07.2010 - 08.2011
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
  • Assisted with transfer of patients from recovery room to operating room, providing care and support.
  • Verified identity of patient or operative site.
  • Provided preoperative and postoperative education to patients and families to manage recovery.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cultivated interpersonal skills by building positive relationships with others.

Owner / Certified Laser Technologist - CLT

Serene Laser
07.2005 - 06.2010
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Medical Weight Loss Manager / Healthcare Counselor

Pinnacle Physicians Group / Better Image
01.2006 - 05.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.

Education

General Studies For Registered Nursing - Nursing

National Park College
Hot Springs, AR
08.2013

Practical Nursing Degree - Nursing

Baptist Health Schools Little Rock
Little Rock, AR
07.2012

Surgical Assisting - Surgical Technology

Baptist Health Schools Little Rock
Little Rock, AR
06.2011

Laser Technologist - Laser Technology

Elite Laser College
St Louis, MO
07.2005

Cosmetology - Cosmetology

ASU Three Rivers College
Malvern, AR
05.2004

Skills

  • Strategic Planning
  • Patient Relationship Management
  • Analytical thinking / Problem solving
  • Time management / Adaptability / Organizational skills
  • Operations / Data Management
  • Decision-Making / Process Development
  • Sound Judgment
  • Empathy and Compassion
  • Clinical Judgment
  • Ethical Decision-Making
  • Patient Advocacy

References:

Babette Owens, IKC RN Case Manager -  (479) 747-9994

Rick Morphew, Business Owner - (501) 282-9888

Lance Arguello, C2EX - (479) 263-0550 

Courtney Kizer, Director - (501) 617-1807 

Kellie Newlin, CSR - (501) 282-5780

Timeline

Co-owner / Business Administrative Assistant

Arkansas Cycle World
10.2020 - Current

Medical Laser Specialist - Marketing Assistant

Body Sculpture
06.2016 - 06.2020

Medical Laser Specialist / Team Lead Manager

Body Bronze Medical Spa
11.2013 - 05.2016

Nursing Clinical Student Practical Nurse

Baptist Health Medical Center
07.2011 - 07.2013

Surgical Assistant - CST

Baptist Health Medical Center
07.2010 - 08.2011

Medical Weight Loss Manager / Healthcare Counselor

Pinnacle Physicians Group / Better Image
01.2006 - 05.2008

Owner / Certified Laser Technologist - CLT

Serene Laser
07.2005 - 06.2010

General Studies For Registered Nursing - Nursing

National Park College

Practical Nursing Degree - Nursing

Baptist Health Schools Little Rock

Surgical Assisting - Surgical Technology

Baptist Health Schools Little Rock

Laser Technologist - Laser Technology

Elite Laser College

Cosmetology - Cosmetology

ASU Three Rivers College

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Sharla Morphew