Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharla Phillips

Elizabethtown,Ky

Summary

Dedicated and compassionate Peer Support Specialist with robust understanding of mental health challenges and recovery principles. Experienced in facilitating group therapy sessions, providing emotional support during crisis interventions, and collaborating with multidisciplinary teams to develop individualized treatment plans. Committed to advocating for clients’ rights and ensuring access to essential community resources. Possesses strong skills in individual and group counseling, behavior management, and crisis management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

Commitment House
09.2023 - Current
  • Provide one-on-one support and facilitate group therapy sessions, offering empathy, understanding, and encouragement to individuals facing mental health challenges. Collaborate with a multidisciplinary team to develop personalized treatment plans and advocate for clients’ rights and access to community resources.
  • Assisted in crisis intervention situations by providing emotional support and connecting individuals to emergency services when necessary.
  • Maintained accurate documentation of client interactions, progress notes, and treatment outcomes in compliance with confidentiality guidelines.

Property Manager

Sky Property Management
06.2025 - 08.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Conducted thorough property inspections to maintain safety standards and identify necessary repairs.
  • Coordinated move-ins/move-outs efficiently for minimal vacancy periods – maximizing rental income potential.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Assistant Manager

Fed Up BBQ & More
01.2019 - 10.2024
  • Assisting in the management of daily operations, ensuring a smooth and efficient workflow. Supervised and trained a team of employees, providing guidance and support to maximize productivity. Successfully resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.
  • Implemented a new scheduling system that optimized staff allocation and reduced labor cost.
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage.

Direct Support Professional

Communicare Services Inc.
04.2019 - 05.2020
  • Provided comprehensive support to individuals with mental illnesses, focusing on enhancing their daily living skills and promoting independence. Collaborated closely with clients to understand their needs and implement personalized care strategies.
  • Assisted individuals in navigating community resources and fostered social integration to improve overall well-being.
  • Documented client progress and communicated effectively with care teams to ensure consistent and high-quality support.

Home Care Provider

ResCare
10.2017 - 01.2019
  • Provide direct support and care to participants, focusing on enhancing their daily living skills and promoting independence within a supportive environment. Collaborated with individuals and their families to implement personalized care plans that addressed their unique needs and goals.
  • Assisted participants with daily routines, including personal care, medication reminders, and community engagement activities.
  • Maintenance accurate records of participant progress, activities, and any changes in their condition to ensure comprehensive and consistent care.

Childcare Provider

Academy Of Learning
01.2015 - 11.2017
  • Created a safe, nurturing, and engaging environment for children ranging in age from infant to pre-teen, ensuring their well-being and developmental growth. Supervised and cared for children with diverse needs, implementing age-appropriate activities to foster cognitive, social, and emotional development.
  • Developed and executed engaging educational and recreational activities, promoting positive behavior and a stimulating learning experience.
  • Effectively communicated with parents regarding children’s daily activities, progress, and any notable observations or concerns.

Education

Associate’s degree - science

ECTC
Elizabethtown, KY
01.2026

Skills

  • Recovery Support
  • Mental Health Advocate
  • ASD Support Experience
  • Behavioral Management
  • Behavioral Health
  • Microsoft Office
  • Medication Administration
  • Individual & Group Counseling
  • Verbal & Written Communication
  • Crisis Intervention
  • Social Work

    • Management & Leadership

Certification

  • Peer Support Specialist Certification 2024
  • Recovery Specialist Certification 2024
  • CPR & First Aid Certification 2024
  • Driver’s License

Timeline

Property Manager

Sky Property Management
06.2025 - 08.2025

Peer Support Specialist

Commitment House
09.2023 - Current

Direct Support Professional

Communicare Services Inc.
04.2019 - 05.2020

Assistant Manager

Fed Up BBQ & More
01.2019 - 10.2024

Home Care Provider

ResCare
10.2017 - 01.2019

Childcare Provider

Academy Of Learning
01.2015 - 11.2017

Associate’s degree - science

ECTC

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