Sharla Williams
Visalia,CA
Summary
Driven professional with extensive experience in customer service and inventory management, notably at Alaska Commercial Company. Demonstrated expertise in enhancing customer satisfaction and streamlining operations. Excelled in maintaining high quality standards and fostering team growth. Skilled in organizational abilities and demonstrating work ethic and integrity, contributing significantly to workplace efficiency and positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Alaska Commercial Company
04.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Seafood Processor
North Pacific Seafoods
06.2021 - 08.2021
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Ensured accurate inventory management through diligent tracking and documentation of incoming shipments, processed goods, and outgoing orders.
- Increased team morale by fostering a positive work environment that supported growth and professional development opportunities for staff members.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
Dock Crew Member
Copper River Seafoods
05.2020 - 08.2020
- Streamlined shipping processes with effective communication between dock crew members and other departments.
- Provided valuable input during planning sessions aimed at optimizing scheduling of shipments across multiple docks within the facility.
- Improved loading efficiency by organizing and prioritizing daily tasks for dock crew members.
- Evaluated daily workload demands to allocate resources effectively among dock crew members.
- Maintained a clean and organized work environment, promoting a safe atmosphere for all employees involved in dock operations.
- Optimized workflow on the dock, coordinating closely with warehouse staff to ensure seamless integration of incoming shipments.
- Developed strong relationships with vendors and customers to facilitate smooth coordination of shipments at the docks.
- Ensured compliance with all regulatory requirements related to transportation, storage, and handling of hazardous materials.
- Contributed to team success by consistently meeting performance goals and deadlines in a fast-paced environment.
- Managed inventory control efforts, conducting regular audits to maintain accurate records of stored goods.
- Increased customer satisfaction by ensuring timely delivery of cargo through efficient loading techniques.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Seafood Processor
Copper River Seafoods
06.2019 - 08.2019
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Facilitated communication between departments to ensure seamless coordination during peak production periods, avoiding delays or bottlenecks in workflow.
- Enhanced production efficiency by streamlining seafood processing techniques and procedures.
- Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
- Increased team morale by fostering a positive work environment that supported growth and professional development opportunities for staff members.
- Reduced waste in the facility by implementing sustainable practices in handling and storage of seafood products.
- Segregated products according to color, size and grade.
Education
High School Diploma -
Togiak High School
Togiak, AK05.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Time management skills
- Organizational abilities
- Professionalism and Courtesy
- Product restocking
- Merchandise Restocking
Certification
- First Aid/CPR Certified
- [Area of certification] Training - [Timeframe]
Timeline
Cashier
Alaska Commercial Company
04.2022 - 05.2022
Seafood Processor
North Pacific Seafoods
06.2021 - 08.2021
Dock Crew Member
Copper River Seafoods
05.2020 - 08.2020
Seafood Processor
Copper River Seafoods
06.2019 - 08.2019
High School Diploma -
Togiak High School
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