Summary
Overview
Work History
Education
Skills
Timeline
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Sharleen Aluizo

San Pedro,CA

Summary

Dynamic professional with extensive experience at ILWU Local 13, excelling in cargo loading and unloading while ensuring compliance with maritime regulations. Proven leadership and decision-making skills foster team collaboration, enhancing operational efficiency. Recognized for exceptional customer service and strong teamwork, consistently achieving performance metrics in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Long Shoreman

ILWU Local 13
04.2025 - Current
  • Operate heavy machinery to load and unload cargo efficiently.
  • Collaborate with team members to streamline loading processes.
  • Inspect cargo for damage and report discrepancies promptly.
  • Support training of new staff on safety practices and operational procedures.
  • Adapt quickly to changing conditions and workload demands.
  • Adhere to strict safety regulations while operating heavy machinery, minimizing accidents and injuries on the job site.
  • Support vessel turnaround times by consistently meeting or exceeding established performance metrics for loading and unloading activities.
  • Maintain compliance with local, state, and federal regulations governing port operations, contributing to a safe and efficient work environment for all personnel.

Restaurant Busser

Cafe Pacific at Trump National Golf Club
10.2024 - 04.2025
  • Assisted servers with timely table clearing and resetting to enhance guest experience.
  • Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
  • Collaborated with kitchen staff to facilitate efficient service and minimize wait times.
  • Supported inventory management by restocking supplies and monitoring levels throughout shifts.
  • Adapted quickly to changing priorities in a fast-paced environment, ensuring smooth operations.
  • Engaged with guests to address needs and provide exceptional service during dining experiences.

Temporary Worker

Cloud Personnel
04.2023 - 12.2024

Concessions worker

  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout areas to enhance customer experience.

Banquet Server

  • Delivered exceptional customer service during high-volume events, ensuring guest satisfaction.
  • Set up and dismantled banquet spaces according to event specifications and safety standards.
  • Collaborated with kitchen staff to coordinate timely food service and presentation.
  • Assisted in training new staff on service protocols and operational efficiency.

Maintenance/Janitorial

  • Reported any damage or maintenance issues to manager.
  • Performed minor and routine maintenance or repairs.
  • Reduced equipment downtime by conducting regular preventive maintenance checks and repairs on janitorial machines.
  • Enhanced customer satisfaction by promptly addressing their inquiries or requests related to janitorial services and facility maintenance.
  • Streamlined daily operations by organizing and replenishing janitorial supply closets regularly.

Manager

ManEatingPlant
02.2019 - 02.2024

Manager, Cook, FOH

  • Led team in executing operational strategies to enhance productivity and efficiency.
  • Streamlined workflow processes, reducing turnaround time for project completion.
  • Mentored junior staff, fostering skill development and enhancing team performance.
  • Implemented process improvements that resulted in higher quality standards across projects.
  • Collaborated with cross-functional teams to align operational goals with business objectives.
  • Managed and motivated employees to be productive and engaged in work.

Cook

  • Oversaw daily kitchen operations, ensuring adherence to quality and safety standards.
  • Managed inventory control, reducing food waste through effective purchasing strategies.
  • Analyzed customer feedback to refine recipes and enhance overall dining experience.
  • Conducted regular kitchen inspections, identifying areas for improvement in cleanliness and organization.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

FOH team member

  • Managed cash register operations, accurately processing transactions and handling payments.
  • Assisted in training new team members on front-of-house operations and service standards.
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Clerk

Remedy Pharm
09.2014 - 03.2020
  • Assisted customers with medication inquiries, providing exceptional service and support.
  • Collaborated with pharmacists to streamline workflow and enhance patient services.
  • Trained new staff on operational procedures and customer service protocols.
  • Maintained inventory levels, utilizing pharmacy management software for tracking.
  • Oversaw daily transactions, ensuring accuracy in financial reporting and cash handling.
  • Identified process inefficiencies and implemented improvements to enhance productivity.
  • Managed prescription refills and order processing, improving turnaround times for patients.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Education

High School Diploma -

Phineas Banning High School
Wilmington, CA

Skills

  • Maritime regulations compliance
  • Physical strength
  • Cargo loading and unloading
  • Heavy equipment operation
  • Customer service
  • Team leadership
  • Time management

  • Decision-making
  • Janitorial tasks
  • Strong teamwork
  • Food service
  • Faxing documents
  • Expense reporting

Timeline

Long Shoreman

ILWU Local 13
04.2025 - Current

Restaurant Busser

Cafe Pacific at Trump National Golf Club
10.2024 - 04.2025

Temporary Worker

Cloud Personnel
04.2023 - 12.2024

Manager

ManEatingPlant
02.2019 - 02.2024

Clerk

Remedy Pharm
09.2014 - 03.2020

High School Diploma -

Phineas Banning High School
Sharleen Aluizo