- Offering time and support to shelters for the homeless, women, and animals
- Participating in local clean-up initiatives
- I enjoy helping others and giving back to the community
- Animal Care
- Reading
- Volunteering at local animal shelters and rescue organizations
- Genealogy
- DIY and Home Improvement
- Personal Development and Self-Improvement
Sharleen Halbert
Abilene,TX
Summary
Dynamic Case Manager with proven success at The Janice Fox Foundation, excelling in client advocacy and resource referrals. Developed tailored care plans that improved client outcomes by 30%, while fostering community partnerships. Skilled in ethical practice and interviewing, I effectively navigated complex social service systems to enhance client support and access to vital resources.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager/coordinator
The Janice Fox Foundation
03.2025 - Current
- Coordinated client assessments to identify needs and develop tailored care plans
- Provided support in case management processes, ensuring timely service delivery
- Assisted clients in accessing community resources and social services
- Maintained accurate documentation of client interactions and progress notes
- Collaborated with multidisciplinary teams to enhance service coordination
- Educated clients on available programs and eligibility criteria for assistance
- Monitored client outcomes to ensure effective implementation of care strategies
- Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
- Established strong community partnerships to broaden available resources for clients and their families.
- Collaborated with [Type] and [Type] resource providers to offer clients access to community services.
- Intervened in urgent and crisis situations and provided services in compliance with [State] and federal regulations and laws.
- Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
- Introduced innovative strategies for strengthening the efficacy of the case management program overall.
- Provided ongoing support and advocacy for clients in navigating complex social service systems.
- Assisted clients in crisis situations by providing immediate intervention and connecting them with relevant resources.
- Implemented new initiatives and procedures to increase knowledge and availability of client services.
- Participated in community resource fairs and [Type] events to deliver information about [Type] agency's services.
- Attended continuing education trainings and maintained [Area of certification] certification to promote more effective service delivery.
- Increased staff competency with regular training sessions, performance evaluations, and feedback.
- Monitored progress towards goals regularly, adjusting case management plans as necessary for optimal success.
- Improved client outcomes by developing and implementing individualized case management plans.
- Developed tailored recommendations for improvement in case management processes based on data analysis findings.
- Led quality improvement initiatives that increased program effectiveness without compromising client-centered care principles.
- Promoted diversity awareness within the workplace by initiating inclusive cultural competence training programs.
- Contributed substantially to achieving departmental goals through unwavering commitment to excellence in case management and client service.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted outreach activities to engage local stakeholders in programs.
- Participated in community events to promote services and engage with public.
- Implemented strategies to increase public awareness of social and community service programs.
- Monitored program performance and outcomes for successful delivery of services.
- Managed volunteer programs focused on providing community services to underserved populations.
- Partnered with local organizations to expand access to social and community services.
- Collaborated with community members to develop and implement service initiatives.
- Assessed community needs and identified resources for social and community service programs.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Advocated for social and community service programs to increase awareness and funding.
- Analyzed trends and data to inform decision-making and program development.
Education
Bachelor of Science - Business Management
Post Online University
Waterbury, CT04-2025
Associate of Arts - Liberal Arts
Northeast Mississippi Community College
Booneville, MS01-1995
High School Diploma -
Sweetwater High School
Sweetwater, TX01-1994
Skills
- Resource referrals
- Client advocacy
- Interviewing
- Ethical practice
Certification
Multiple Linked In Certifications in human resources and business managerment
Interests
Timeline
Case Manager/coordinator
The Janice Fox Foundation
03.2025 - Current
Bachelor of Science - Business Management
Post Online University
Associate of Arts - Liberal Arts
Northeast Mississippi Community College
High School Diploma -
Sweetwater High School