Summary
Work History
Education
Skills
Timeline
Sharlene Anna Ghorban

Sharlene Anna Ghorban

Chevy Chase,USA

Summary

Experienced sales and marketing specialist with a passion for delivering an exceptional customer experience while pursuing opportunities to satisfy a tenacious quest for success.

Work History

Part Time Sales Specialist

Anthropologie
12.2023 - Current
  • Interacts with guests on sales floor assisting customers and providing customer service.

Design Consultant

Budget Blinds
04.2023 - 05.2025
  • Design consultant, outside sales.
  • Interacted with clients specifically at their residence to determine scope of jobs, budget, and window treatment needs. Managed client relationships throughout the project to provide final cost, samples, and to educate clients on new products and technology.
  • Calling on builders and contract architecture firms.
  • Worked with the customer service department on all aspects of custom window projects from the beginning to the end of the design process.
  • Working out in the field training other design consultants.
  • Working closely with installers and site visits to ensure design concepts and final project is completed within scope of work.
  • Project management on small to large project from beginning to final installation.
  • Managing installers schedules and process from beginning to end.

Sales Specialist / Trade Outside Sales Rep

Bernhardt
04.2018 - 01.2020
  • Interacts with designers to determine scope of work, budget, and client's specific product needs.
  • Works closely with designers to identify products, showcase new products, or suggests alternate products that fit within project budget.
  • Performs comprehensive market research on products and local businesses to provide clients with comprehensive sales solutions.
  • Finalizes purchase orders for all projects; manages and tracks orders throughout the sales pipeline and provides follow-up with clients.
  • Implements new orders or modifies existing orders in company customer relationship management system.

Outside Sales Representative/ Customer Service Rep

Donghia Inc.
04.2012 - 12.2015
  • Interacted with clients to determine scope of jobs, budget, design concept, and project requirements. Managed client relationships throughout the project and hosted weekly meetings to provide project updates and final cost reviews.
  • Competitively produced new business in local regional territories as well as serviced current business needs for existing clients.

Freelance Interior Designer

Spruce It Interiors
03.2009 - 12.2015
  • Worked freelance on staging projects for clients and provided customer engagement to meet client's needs for a functional space.
  • Provide ideas and scale of furniture, art, and lighting within a floor plan, presented to clients.
  • Main focus is working on investment properties, Air B and B and VRBO clients.
  • Met with clients to ensure the project met budget and schedule requirements.
  • Facilitated hands on client interaction towards a successful project completion and client satisfaction.

Senior Interior Designer

Marriott International
03.2003 - 12.2009
  • Work with the firm principals and clients to adhere to contracted scope of work, concept development & presentation, design development of FF&E, and project management while adhering to client budget.
  • Projects include multi million dollar hotels and multi-unit housing; both public space/amenity areas, as well as guestrooms/units. Collaborate daily with vendors to obtain pricing, value engineer, review & approve shop drawings, and write detailed FF&E specifications via the procurement system.
  • Projects include multi million dollar hotels and multi-unit housing; both public space/amenity areas, as well as guestrooms/units.
  • Collaborate daily with vendors to obtain pricing, value engineer, review & approve shop drawings, and write detailed FF&E specifications via the procurement system.
  • Review and edit architectural drawings via AutoCAD, and serve as lead contact in resolving design/procurement and construction issues.
  • Regularly delegate tasks and oversee workload for design team from beginning of projects to installations.

Education

Bachelors - Interior Design

American College For The Applied Arts, Atlanta, GA

Skills

  • Strong interpersonal communication skills
  • Customer service orientation
  • Analytical and creative problem solving
  • Organizational and time management skills
  • Adaptable to changing work environments
  • Ability to work under pressure in deadline-driven environments
  • Works well as a collaborative team member or independently
  • Technical (IT) Skills: Microsoft Office Suite, Quick Books, Excel, Adobe, and Salesforce
  • Product recommendation
  • Competitor analysis
  • Sales presentations
  • Client relations
  • Customer service and care
  • Territory management

Timeline

Part Time Sales Specialist - Anthropologie
12.2023 - Current
Design Consultant - Budget Blinds
04.2023 - 05.2025
Sales Specialist / Trade Outside Sales Rep - Bernhardt
04.2018 - 01.2020
Outside Sales Representative/ Customer Service Rep - Donghia Inc.
04.2012 - 12.2015
Freelance Interior Designer - Spruce It Interiors
03.2009 - 12.2015
Senior Interior Designer - Marriott International
03.2003 - 12.2009
American College For The Applied Arts - Bachelors, Interior Design
Sharlene Anna Ghorban