Sharlene Thurn
Registered Nurse
North Liberty,IA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
30
30
years of professional experience
1
1
License
Work History
Retail Sales Associate Cashier
Bath & Body Works
11.2022 - Current
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Retail Sales Associate Cashier
Hobby Lobby
05.2021 - 07.2022
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Developed strong rapport with customers and created positive impression of business.
Family Caregiver
Personal Details
01.2020 - 10.2020
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Registered Nurse
Solon Retirement Village
09.2019 - 12.2019
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Organized and managed care of patients undergoing various therapies and procedures.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Home Health RN Case Manager
Recover Health
10.2016 - 09.2018
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Coordinated with other healthcare team members to support patient needs.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
Hospice Registered Nurse
Iowa City Hospice
03.2015 - 10.2016
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
- Improved patient comfort by providing compassionate end-of-life care and addressing individual needs.
- Reduced hospital readmissions through effective pain management strategies and symptom control.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Educated family members and caregivers on patient care instructions.
Registered Nurse
University Of Iowa Hospitals & Clinics
09.2005 - 12.2014
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Associate of Applied Science - Nursing
Kirkwood Community College
Cedar Rapids, IA12.1991
Skills
- Organizational Skills
- Medication Management
- Care Coordination
- Patient Counseling
- Problem-Solving
- Patient and family advocacy
- Interpersonal Communication
- Compassionate and Caring
- Patient Education
- Chronic Disease Management
- Infection Control
- Critical Thinking
- Safety Protocols
- Patience and Empathy
- Honest and Dependable
- Professionalism
- Teamwork and Collaboration
- Friendly and Helpful
- Attention to Detail
- Relationship Building
- Staff Support
- Adaptable and Flexible
- Creative Thinking
- Self Motivation
- Active Listening
- Goal-Driven
Accomplishments
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
Affiliations
- American Nurses Association
- Iowa Nurses Association Member ID: 06225800
Certification
- Licensed Registered Nurse - State of Iowa Board of Nursing, #086464 issued March 1992
- Certified Perianesthesia Nurse, by The American Board of Perianesthesia Nursing , May 2011 to May 2014
Additional Information
Awarded "Above and Beyond" in 2006 at the University of Iowa Hospitals & Clinics
Timeline
Retail Sales Associate Cashier
Bath & Body Works
11.2022 - Current
Retail Sales Associate Cashier
Hobby Lobby
05.2021 - 07.2022
Family Caregiver
Personal Details
01.2020 - 10.2020
Registered Nurse
Solon Retirement Village
09.2019 - 12.2019
Home Health RN Case Manager
Recover Health
10.2016 - 09.2018
Hospice Registered Nurse
Iowa City Hospice
03.2015 - 10.2016
Registered Nurse
University Of Iowa Hospitals & Clinics
09.2005 - 12.2014
Associate of Applied Science - Nursing
Kirkwood Community College
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