Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharlene Ayala López

College Station

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Warehouse Stocker

Walmart
02.2020 - 11.2022
  • Stocking shelves and keeping the product area organized.
  • Assisted customers in locating products within the store.
  • Assisted with general warehouse tasks and ensured inventory was organized.
  • Streamlined receiving processes to enhance workflow and reduce delays.
  • Collaborated with team members to improve operational efficiency and communication.
  • Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
  • Checked packages and merchandise for damage and notified vendors.

Housekeeper

Molly Maids
11.2019 - 02.2020
  • Maintained cleanliness and sanitation standards in guest rooms and public areas.
  • Operated cleaning equipment, including vacuums and floor scrubbers, effectively and safely.
  • Implemented environmentally friendly cleaning practices to enhance sustainability efforts.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.

Cashier/Drive-Thru Cashier

RiceBowl
07.2017 - 10.2019
  • Managed cash register, ensuring accurate cash handling and reconciliation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Developed streamlined checkout processes to reduce wait times for customers.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Bachelor of Arts - Social Work

University of Puerto Rico- Humacao, P.R.
Humacao, Puerto Rico
01.2018

Skills

  • Customer service
  • Active listening
  • Time management
  • Team collaboration
  • Verbal and written communication
  • Flexibility and adaptability
  • Client relationship management
  • Workflow management
  • Computer skills
  • English Basic Fluency
  • Calm under pressure
  • Policies and procedures adherence
  • Task delegation
  • Decision-making

Timeline

Warehouse Stocker

Walmart
02.2020 - 11.2022

Housekeeper

Molly Maids
11.2019 - 02.2020

Cashier/Drive-Thru Cashier

RiceBowl
07.2017 - 10.2019

Bachelor of Arts - Social Work

University of Puerto Rico- Humacao, P.R.

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