SHARLET WALTERS
New Kensington,PA
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Harmar Village Health & Rehab Center
Cheswick, PA
12.2024 - Current
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in maintaining cleanliness and safety of patient environments to ensure compliance with health standards.
- Collaborated with healthcare team to develop and implement individualized care plans for patients.
Direct Support Professional
Horizon House
Philadelphia, PA
01.2024 - 09.2024
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Assisted in developing and implementing individualized service plans tailored to specific needs and goals.
- Coordinated recreational activities promoting social engagement and community integration for clients.
- Monitored client progress, documenting observations to ensure adherence to care plans and safety protocols.
Airline Customer Service Agent
Piedmont Airlines
Philadelphia, PA
10.2021 - 09.2024
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Correctional Officer
State Correctional Institution At Phoenix
Collegeville, PA
09.2018 - 02.2020
- Maintained custody and control of over 2,000 inmates housed in level 5 security unit
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Escorted inmates to and from cells, court, hospitals and medical appointments
- Tracked inmates through head counts, visitor logs and scheduled activities
CNA
Philadelphia Nursing Home
Philadelphia, PA
12.2016 - 12.2018
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease
- Provided on-call care at all times of day and night
- Managed daily documentation of patient progress and incidents, improving communication among staff members.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistance
Harbour Private Duty Nursing
Winter Park, FL
02.2016 - 11.2016
- Direct or advise clients on issues as household cleanliness, utilities, and hygiene.
- Moving/lifting patients with limited mobility to/from bed,chair and wheel chair.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistance
Private Care
Port Charlotte, Florida
03.2014 - 02.2016
- General housekeeping, cleaning tasks, laundry, bed making/ changing.
- Plan, shop for, or prepare nutritious meals or assist families in planning.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Certified Nursing Assistance
Genesis Health Care
Philadelphia PA
07.2013 - 02.2014
- Served meals to residents and feed those unable to feed themselves.
- Provide care to 12-30 residents.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistance
Senior Helpers
Harvertown PA
03.2013 - 02.2014
- Foley/ Colostomy/ Catheter Care.
- Performed clerical duties, such as word processing/data entry, and answering phone calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
High School Diploma -
Keystone National High
Miami, FLAssociate of Applied Science - Criminal Justice
Community College of Philadelphia
Philadelphia, PA05.2021
Skills
- Manual/Electric Hoyer Lift
- Dementia and Alzheimer's Knowledge
- Medical Terminology
- Privacy/Hippa Regulation
- Patient care
- Reliable team player
Certification
- Basic Life Support (CPR & AED)
- Home Health (HHA)
- Emergency Medical Responder
- Patient Care Technician (PCT)
- Certified Nursing Assistance
- Direct Patient Care
Timeline
Certified Nursing Assistant
Harmar Village Health & Rehab Center
12.2024 - Current
Direct Support Professional
Horizon House
01.2024 - 09.2024
Airline Customer Service Agent
Piedmont Airlines
10.2021 - 09.2024
Correctional Officer
State Correctional Institution At Phoenix
09.2018 - 02.2020
CNA
Philadelphia Nursing Home
12.2016 - 12.2018
Certified Nursing Assistance
Harbour Private Duty Nursing
02.2016 - 11.2016
Certified Nursing Assistance
Private Care
03.2014 - 02.2016
Certified Nursing Assistance
Genesis Health Care
07.2013 - 02.2014
Certified Nursing Assistance
Senior Helpers
03.2013 - 02.2014
High School Diploma -
Keystone National High
Associate of Applied Science - Criminal Justice
Community College of Philadelphia