At Children Of America Lee's Hill, I planned initiatives that enhanced team collaboration and client satisfaction, demonstrating exceptional leadership and strategic planning skills. My focus on continuous improvement and employee development led to a significant reduction in staff turnover, showcasing my ability to merge visionary leadership with effective relationship building.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
Children Of America Lee's Hill
08.2013 - Current
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Assisted in recruiting, hiring and training of team members.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Streamlined administrative processes to improve overall efficiency in day-to-day operations.
Ensured staff-to-child ratios were consistently met, adjusting schedules and staffing levels when needed to maintain quality care.
Developed strong parent partnerships by maintaining open communication and addressing concerns promptly and professionally.
Reduced staff turnover rate by fostering a positive work culture centered on teamwork, support, and growth opportunities.
Engaged with parents and families to build positive relationships for children to thrive.
Attended professional meetings and conferences to maintain and improve professional competence.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Managed program paperwork and child records to comply with state requirements.
Attended approved training and continuing education courses to maintain certifications.
Stayed current on guidelines to maintain compliant program operations.
Established strong relationships with parents through open communication and regular updates on child progress.
Observed and assessed classroom activities to verify conformity with quality standards.
Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.