Detail-oriented professional recognized for strong communication and problem-solving skills. Experienced in enhancing team performance through training and development while fostering exceptional customer experiences. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Licensed Electrical Contractor
Facesology
Brandon, FL
09.2025 - Current
Streamlined appointment scheduling for increased efficiency and client convenience.
.Demonstrated expertise in various skincare lines while recommending suitable products based on individual client needs.
Collaborated with management to develop seasonal promotions that boosted overall business revenue.
Conducted thorough skin analyses to determine appropriate treatments and home care regimens for clients.
Improved client satisfaction by providing customized facial treatments and personalized skincare recommendations.
Enhanced team performance by conducting regular training sessions on new products and techniques.
Implemented a successful referral program, leading to an increase in new clients for the esthetics department.
Bartender
Hilton Garden Inn Hotel
Tampa, FL
07.2024 - Current
Prepared and served a wide variety of alcoholic and non-alcoholic beverages to guests.
Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Assisted in training new staff on cocktail preparation and customer service protocols.
Developed creative drink specials that enhanced guest experiences and boosted sales.
Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Upheld strict regulations for safe alcohol service and food safety.
Operations Manager
Bayshore Coffee Company INC.
Apollo Beach, FL
06.2022 - 01.2026
Streamlined daily operations, enhancing workflow efficiency across multiple departments.
Led cross-functional teams to implement best practices in inventory management and supply chain logistics.
Developed training programs for staff, improving operational knowledge and adherence to safety protocols.
Analyzed performance metrics, identifying areas for process improvement and cost reduction initiatives.
Played a key role in scaling the business to $110,000 in annual revenue within its first year
Delivered hands-on service as a barista while maintaining high standards in customer experience
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Facilitated smooth collaboration between departments through clear communication channels.
Logistics Specialist
United States Army
Colorado Springs, CO
01.2018 - 06.2021
Coordinated logistics operations for transportation and distribution of supplies.
Analyzed inventory levels to ensure optimal stock availability and reduce shortages.
Developed and implemented streamlined processes for supply chain efficiency.
Trained and mentored junior staff in logistics best practices and procedures.
Collaborated with cross-functional teams to improve operational workflows and support missions.
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Led initiatives to enhance compliance with safety regulations and quality standards.
Managed inventory levels for optimal cost savings and minimal stockouts.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Validated inventory levels and updated systems using handheld devices.
Built and established relationships with staff and vendors.
Managed and secured a logistics supply cage, maintaining accountability for equipment and inventory.
Achieved Specialist Promotable status, reflecting performance, discipline, and readiness for advancement.
Licensed Electrical Contractor at Kerala State Electricity Board (Own Contract)Licensed Electrical Contractor at Kerala State Electricity Board (Own Contract)