Sharline Andeliz
Brooklyn,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
New Development Project Manager
MNS Real Estate
Brooklyn, NY
09.2015 - Current
- Increased clients revenue by 25-30%
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-to-day duties accurately and efficiently
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Led projects and analyzed data to identify opportunities for improvement
- Used coordination and planning skills to achieve results according to schedule
- Created plans and communicated deadlines to complete projects on time
- Proved successful working within tight deadlines and fast-paced atmosphere
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Drove operational improvements which resulted in savings and improved profit margins
Receptionist
DDC
New York, NY
08.2014 - 09.2015
- Confirmed appointments, communicated with clients and updated client records
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Restocked supplies and submitted purchase orders to maintain stock levels
- Kept reception area clean and neat to give visitors positive first impression
- Sorted, received and distributed mail correspondence between departments and personnel
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Real Estate Agent
Modern Spaces NYC
Brooklyn, NY
09.2013 - 08.2014
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Developed and maintained relationships with clients through networking, postcards and cold calling
- Communicated with clients to understand property needs and preferences
- Wrote listings detailing and professionally highlighting property features to increase sales chances
Human Resources/Administrative assistant
American Eagle Outfitters
New York, NY
02.2009 - 08.2013
- Create schedules for up to 250 associates
- Executed record filing system to improve document organization and management
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
- Maintained company handbook to outline policies and provide insights to company mission and values
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
Skills
- Great leadership abilities
- Work well in team environments
- Superb organizational skills
- Excellent communication skills
- Extraordinary Problem solving skills
- Proficient in using Microsoft office and Google docs
- Strategy Implementation
- Status Meetings
- Project Plan Development
- Pricing Strategies
- Project Organization
- Admissions Screening
- Interpersonal Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
New Development Project Manager
MNS Real Estate
09.2015 - Current
Receptionist
DDC
08.2014 - 09.2015
Real Estate Agent
Modern Spaces NYC
09.2013 - 08.2014
Human Resources/Administrative assistant
American Eagle Outfitters
02.2009 - 08.2013
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