Sharlin Starr Barnett
Holly,MI
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
7
7
years of professional experience
Work History
Office Assistant
M&Y Care, LLC
10.2023 - Current
- Managed approximately 30 incoming calls, emails and faxes per day from customers, employees and other agencies.
- Perform eligibility checks through insurance portals.
- Request insurance authorizations based on specific requirements.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Process Assistant (L3)
Amazon's Fulfillment Center
08.2021 - 09.2023
- Ensure accuracy in all tasks related to inventory management, order processing, and customer service.
- Follow established processes and procedures to ensure quality control standards are met.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Process Guide/Learning Ambassador
Amazon's Fulfillment Center
09.2021 - 05.2022
- Work with Area Manager to review and update Standard Operating Procedures (SOPs)
- Manage staff on shift, assigning task, leading meeting and oversee completion of duties in line with requirements.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Guided groups of up to 20 people on scheduled tours.
Maintenance Supervisor
Equinox Fitness Clubs
03.2019 - 09.2021
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention, addressing issues promptly to maintain a clean and safe environment.
- Developed a comprehensive emergency response plan for handling spills or accidents quickly and effectively to minimize risk to personnel and property.
- Improved cleanliness and overall appearance of the facility by implementing rigorous cleaning schedules and maintenance routines.
- Streamlined inventory management, ensuring adequate supplies were always available for timely completion of tasks.
- Managed efficient teams of up to 6 employees.
Education
GED -
South Vermillion
Clinton, IN01-2018
Skills
- Leadership
- Communication skills
- Time management
- Customer service
- Positive attitude
- Data entry
- File organization
- Office administration
- Excel spreadsheets
Timeline
Office Assistant
M&Y Care, LLC
10.2023 - Current
Process Guide/Learning Ambassador
Amazon's Fulfillment Center
09.2021 - 05.2022
Process Assistant (L3)
Amazon's Fulfillment Center
08.2021 - 09.2023
Maintenance Supervisor
Equinox Fitness Clubs
03.2019 - 09.2021
GED -
South Vermillion