Sharly Borer
Argyle
Summary
Dynamic Billing Manager at Fusion Capital Management with a proven track record in strategic planning and motivational leadership. Enhanced operational efficiency through process improvements and staff training. Skilled in compliance and collections, driving revenue recognition while fostering strong team collaboration. Adept at utilizing analytical techniques to inform business strategies.
Volleyball professional prepared to drive team success through strong coaching techniques and strategic game plans. Adept at developing players' skills and creating cohesive team dynamics. Reliable and adaptable, ensuring high standards in performance and collaboration.
Overview
22
22
years of professional experience
Work History
Billing Manager
Fusion Capital Management
03.2016 - 05.2024
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
Analyst
BNY Mellon
04.2006 - 07.2010
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Banker
Compass Bank
02.2005 - 02.2006
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Banker
Wells Fargo
06.2002 - 02.2005
- Educated customers on features and benefits of banking products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Balanced teller drawers and ATM cash.
Education
Bachelor of Arts - Economics And Business
Westmont College
Santa Barbara, CA06-2002
Skills
- Motivational leadership style
- Skills assessments
- Strategic planning
- Training exercises
Timeline
Billing Manager
Fusion Capital Management
03.2016 - 05.2024
Analyst
BNY Mellon
04.2006 - 07.2010
Banker
Compass Bank
02.2005 - 02.2006
Banker
Wells Fargo
06.2002 - 02.2005
Bachelor of Arts - Economics And Business
Westmont College
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