Sharlyn Johnson

Versatile Certified Surgical Tech bringing over one year of qualified experience to the hospital OR floor. Knowledgeable in General, Robotics, OB-GYN, Urology, Ortho and Pediatric surgery practices. Highly proficient in all operating room activities and committed to upholding the highest standard of sterile technique; contributing to the achievement of high patient outcome targets. Very enthusiastic about joining a rewarding organization focused on supporting the growth and career progression of its team.

Baylor Scott and White Plano   Aug 2022 - Dec 2022 (300 Hours)                                       

 Medical City Dallas Jan 2023- May 2023 (300 Hours)

• Preparing and anticipating instrumentation, equipment, and supplies for usage during the procedure.
• Anticipating the needs of surgeons and surgeon assistants by having the necessary instruments and supplies prepared prior to each case.
• Working closely with medical device representatives to ensure the proper instrumentation and equipment needed were available for specific procedures.
• Function efficiently and in a professional manner in all aspects of perioperative care, during both routine & special duties, recognizing the importance in teamwork, consideration & cooperation.

Certified Surgical Tech                                      June 2023 - Present Medical City Dallas Hospital

• Contributed to 400+ successful surgeries, including pediatric surgical procedures.
• Participated in 3 DCD surgery procedures, maintaining 100% safety compliance.
• Successfully reduced setup time for surgeries by 15% by implementing efficient operating room management strategies
• Adhered to strict sterilization and cleanliness protocols to ensure patient safety and satisfaction

Assistant Sales Manager                                            03/2021 - 05/2022 Title Boxing Club McKinney | McKinney, TX 

• Managed and maintained over 350 records, while utilizing the company's selling model Clubready, to engage and connect customers with the brand.
• Evaluated store performance and recommended action plans to increase productivity.
• Hired and motivated high-performing sales team achieving over $35k in new sales per month.

Claims Customer Care Associate 02/2018 - 08/2018 LIBERTY MUTUAL INSURANCE COMPANY | Frisco, TX 

• Answered insurance-related questions and discussed product offerings with prospective customers to meet unique needs.
• Assisted claimants, providers and clients with problems or questions regarding claims.
• Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance

Technical Support Representative 06/2017 - 01/2018 Suddenlink | Tyler, TX 

• Served as first point of contact for incoming technical service calls and emails.
• Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
• Dispatched vendors to perform onsite service to mitigate problems beyond scope of telephone troubleshooting.

Senior Frontline Specialist  01/2015 - 12/2016 Capital One Auto Finance | Plano, TX 

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Exceeded established service goals while leveraging customer service and employee management best practices.
• Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.

• Certified Surgical Technologist (CST)
• Board certified by National Board of Surgical Technology and Surgical Assisting (NBSTSA)